R
ribrown3
We are running an Exchange 2007 environment on Windows 2003 Server and
our workstations are running Outlook 2007 on Windows XP SP2. Both
Exchange and Outlook are running the latest service packs. We have a
call center environment in our company which answers emails during a
specific period of time during the day from a single shared mailbox,
from 8am to 6pm Monday through Friday. I know that you have the ability
to configure your OOA to start at a specific date and time and also stop
it at a specific date and time. I wanted to see if there was a way to
automatically configure the Out of Office Assistance to turn itself on
at the end of our shift and then automatically turn itself off at the
beginning of the shift. Since it is a shared mailbox, what we have to
do now to make that happen is log into that shared mailbox through
Outlook and turn on the OOA at the end of our shift and then do the
same when we have to turn off the OOA at the beginning of our shift. We
would obviously prefer a free solution if there is one available. Our
research so far has turned up some VB scripts but they have to run on
the client side and for us since it's a shared mailbox, we just add it
as an additional mailbox in our Outlook profile so we can see our
personal mailbox along with the other shared one. THis solution would
have to run on the server side or be something that we can enable
without loging into this shared mailbox every time to configure the
OOA.
Any suggestions would be greatly appreciated.
our workstations are running Outlook 2007 on Windows XP SP2. Both
Exchange and Outlook are running the latest service packs. We have a
call center environment in our company which answers emails during a
specific period of time during the day from a single shared mailbox,
from 8am to 6pm Monday through Friday. I know that you have the ability
to configure your OOA to start at a specific date and time and also stop
it at a specific date and time. I wanted to see if there was a way to
automatically configure the Out of Office Assistance to turn itself on
at the end of our shift and then automatically turn itself off at the
beginning of the shift. Since it is a shared mailbox, what we have to
do now to make that happen is log into that shared mailbox through
Outlook and turn on the OOA at the end of our shift and then do the
same when we have to turn off the OOA at the beginning of our shift. We
would obviously prefer a free solution if there is one available. Our
research so far has turned up some VB scripts but they have to run on
the client side and for us since it's a shared mailbox, we just add it
as an additional mailbox in our Outlook profile so we can see our
personal mailbox along with the other shared one. THis solution would
have to run on the server side or be something that we can enable
without loging into this shared mailbox every time to configure the
OOA.
Any suggestions would be greatly appreciated.