Can not choose Printer when printing HTML Emails from File-Print M

V

Vince

I am trying to print a HTML email from my preview pane in Outlook 2003.

I highlight/select the email I wish to print then go to File >Print
The Print window opens and I have the option to choose Table Style or Memo
style
When I choose Table Style it gives me the option to choose which printer I
wish to use, however when I choose Memo Style it shows the choose printer
option greyed out, so I can not choose which printer I wish to use.

This problem only occurs when I try to print HTML emails.

If I wish to print Plain or Rich Text I can choose either Table or Memo and
still have the option to choose which printer I want to use.

Anyone got any idea's as the user this is happening to is my MD and he's the
sort who won't use a work around, he just wants the problem fixed....

Thxs in advance
 
N

neo [mvp outlook]

The printing of HTML messages is tied to Internet Explorer. (e.g. you might
get a choice with IE6, but not IE7) And just so you know, its grayed out
for me and I'm running IE7 under WinXP SP2.
 
V

Vince

Thanks Neo, I suspected it was related to IE7 as had other issues printing
Headers on html emails which was also related to IE7.

Just now got to convince my MD that there's nothing I can do about it at the
moment
 

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