Can not open any office file because of "virus scan has detected a

S

Steven

I get a message for any excel or word file that I try to call that
"The file can not be opened because your virus scan detected a problem with
the file". When I copy any of these file to my second computer they all open
normally.This occured after installation of Norton Virus Scan and does not go
away when the programs was removed.
 
C

Chris Schatte

Steven,
As a suggestion,
If you removed Norton from add/remove programs, it's likely that some files
remain that are conflicting with Office. You can try here:
http://www.symantec.com/techsupp/ to dowload an uninstaller for your version.
If you can clean your machine, and still want to use Norton, be sure to
disable script blocking and the Office plug in on a reinstall of nav. May
help.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities
 

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