Can not open Saved Word Document

[Darlene]

I am using office 2003 and cannot access any of my document files. When I
click on the document name it comes up that the file is not available. then
when I close word it says the file normal already exists do you want to
replace file . What is the problem ? I tried one suggestions -
DisableAutoMacros under the Tool Option - Macros - Macros - Create -
AutoExec. Once I exited word it stated "changes were made to Normal do I
want to save" I said yes. I restarted my system and it still doesn't work.
When I went back into the Macros the one I created was not there? Is it
supposed to be? What is the option to save the macro before I exit windows?
Help

 

[garfield-n-odie]

Disable the Office Plugin that comes with Symantec/Norton AntiVirus. See
http://support.microsoft.com/?kbid=329820 "How to use Office programs with
the Norton AntiVirus Office plug-in" for more info.