can not save Word 2000 documents

[P TEMMER]

I can no longer save a Word document - I don't even get the "Save As" dialog
box. I've scanned for viruses - nothing - and turning off Norton makes no
difference. I am not running any add-ins. The PC is configured for 2 users
and the other user is not effected.

 

[Doug Robbins]

The first thing that I would try doing is to re-name YOUR normal.dot
template as oldnormal.dot and then re-start Word.

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP