Cannot run Office 2007 disk

[Debbie]

I just upgraded to Windows XP and cannot run Office 2007. Nothing happens
when I insert the disk? Can anybody help? Thanks

 

[Gordon]

I just upgraded to Windows XP and cannot run Office 2007. Nothing happens
when I insert the disk? Can anybody help? Thanks

Can you use any other CDs at all, or is it just the office CD?

 

[DL]

Does this mean Office wasnt previously installed?
With the cd in the drive, in explorer, view your cd drive, double click on
setup.exe

 

[Debbie]

It is just the Office CD

Can you use any other CDs at all, or is it just the office CD?

 

[Debbie]

Office was not previously installed.

Does this mean Office wasnt previously installed?
With the cd in the drive, in explorer, view your cd drive, double click on
setup.exe

 

[Gordon]

It is just the Office CD

So what happens when you put it in the CD drive?

 

[Debbie]

Nothing at all. No installation instructions, no noise like it is running -
nothing.

 

[Gordon]

Nothing at all. No installation instructions, no noise like it is
running -
nothing.

Have you tried cleaning it? (toothpaste - I kid you not)
Can you open it in Windows Explorer?

 

[Beth Melton]

Did you try viewing the contents of the the CD in an Exploring Window, such
as My Computer, and double-clicking Setup.exe to start the installation?
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

 

[Debbie]

Where is setup.exe?

Did you try viewing the contents of the the CD in an Exploring Window, such
as My Computer, and double-clicking Setup.exe to start the installation?
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

 

[Debbie]

Could there be a problem with my drive?

Did you try viewing the contents of the the CD in an Exploring Window, such
as My Computer, and double-clicking Setup.exe to start the installation?
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

 

[Beth Melton]

Did you try viewing the contents of the CD in an Exploring Window (i.e.
double-click My Computer and then double-click your CD drive) as I
previously suggested? If you do you should see Setup.exe. Double-click it to
start the installation.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx