Can't get clip art anymore-Publisher 2003

[vickie]

Just since yesterday I haven't been able to get any clipart. Instead I get
"dglxasset" where the clip normally is. Before yesterday it was all OK, but I
defrag'd my computer and since then I've had this problem. I have searched
this forum (and others) and tried the suggestions, but they don't work. I'm
thinking the clipart file might be corrupt but don't know how to fix it. I've
been trying to fix it for more than 7 hours and it's really annoying me...

 

[John Inzer]

Just since yesterday I haven't been able to get any clipart. Instead
I get "dglxasset" where the clip normally is. Before yesterday it was
all OK, but I defrag'd my computer and since then I've had this
problem. I have searched this forum (and others) and tried the
suggestions, but they don't work. I'm thinking the clipart file might
be corrupt but don't know how to fix it. I've been trying to fix it
for more than 7 hours and it's really annoying me...

=========================================
Maybe the following article would be worth a look:

(835413) Missing clips appear with the
title Dglxasset.aspx when you search for
clips in Office
http://support.microsoft.com/kb/835413

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[JoAnn Paules]

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing History... .
Check Temporary Internet files, Cookies, and History, and then click Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

 

[vickie]

Thaks for your reply John. I have already read that article and deleted
temporary internet files, but it hasn't fixed the problem.

 

[vickie]

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old and
for some reason when I tried to do it it just creates another file with the
new extension ....
Is there anything else I should do?
--
vickie

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing History... .
Check Temporary Internet files, Cookies, and History, and then click Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Just since yesterday I haven't been able to get any clipart. Instead I get
"dglxasset" where the clip normally is. Before yesterday it was all OK,
but I
defrag'd my computer and since then I've had this problem. I have searched
this forum (and others) and tried the suggestions, but they don't work.
I'm
thinking the clipart file might be corrupt but don't know how to fix it.
I've
been trying to fix it for more than 7 hours and it's really annoying me...

 

[JoAnn Paules]

http://office.microsoft.com/en-us/help/HA010347611033.aspx

Did you try this?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old
and
for some reason when I tried to do it it just creates another file with
the
new extension ....
Is there anything else I should do?
--
vickie

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing History...
.
Check Temporary Internet files, Cookies, and History, and then click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Just since yesterday I haven't been able to get any clipart. Instead I
get
"dglxasset" where the clip normally is. Before yesterday it was all OK,
but I
defrag'd my computer and since then I've had this problem. I have
searched
this forum (and others) and tried the suggestions, but they don't work.
I'm
thinking the clipart file might be corrupt but don't know how to fix
it.
I've
been trying to fix it for more than 7 hours and it's really annoying
me...

 

[Mary Sauer]

The very reason you rename Mstore10.mgc is so the Organizer will create a new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be certain it is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools, Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also a detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old and
for some reason when I tried to do it it just creates another file with the
new extension ....
Is there anything else I should do?
--
vickie

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing History... .
Check Temporary Internet files, Cookies, and History, and then click Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Just since yesterday I haven't been able to get any clipart. Instead I get
"dglxasset" where the clip normally is. Before yesterday it was all OK,
but I
defrag'd my computer and since then I've had this problem. I have searched
this forum (and others) and tried the suggestions, but they don't work.
I'm
thinking the clipart file might be corrupt but don't know how to fix it.
I've
been trying to fix it for more than 7 hours and it's really annoying me...

 

[vickie]

Thanks Mary, I can only figure that I must be doing something wrong...
Do I need to delete the Mstore10.mgc file now that I have a new catalog file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if it's the
updated one though.
I've also compacted the Clip Organizer and have run the detect and repair
tool. In desperation I even reinstalled Publisher 2003, which didn't fix the
problem.
--
vickie

The very reason you rename Mstore10.mgc is so the Organizer will create a new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be certain it is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools, Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also a detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old and
for some reason when I tried to do it it just creates another file with the
new extension ....
Is there anything else I should do?
--
vickie

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing History... .
Check Temporary Internet files, Cookies, and History, and then click Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart. Instead I get
"dglxasset" where the clip normally is. Before yesterday it was all OK,
but I
defrag'd my computer and since then I've had this problem. I have searched
this forum (and others) and tried the suggestions, but they don't work.
I'm
thinking the clipart file might be corrupt but don't know how to fix it.
I've
been trying to fix it for more than 7 hours and it's really annoying me...

 

[John Inzer]

Thaks for your reply John. I have already read that article and
deleted temporary internet files, but it hasn't fixed the problem.

=================================
Might be worth a try to do a System
Restore to a time before the issue began.

And...there's a possibility that you still have
temporary files that could be deleted:

Running Disk Cleanup to delete Temporary
Internet Files may help:

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

Also the following article explains how to
empty the Temporary Internet Files folder:

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

And...the following info previously posted
by MVP Yves Alarie may be useful:
==================
(info to me) OLK files are generated by
MS Outlook
==================
Files downloaded from the internet or e-mail,
may be in a subfolder of your Temporary
Internet Files folder.

The folder name will start with OLK and
there will be a number after OLK. The easiest
way to find this folder is to search for OLK*
and once found open it and see if the files
are there.

Click on Start and Search and then:
All files and folders
More advanced options
Search system folders
Search hidden files and folders
Search subfolders

In the top textbox "All or part..."
type in exactly this OLK*
and click search

This search will take a while but should
return all folders starting with OLK. If you
find any...delete them all.

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Mary Sauer]

Vickie, Move your temporary folder, it doesn't matter where, a new one will be
created. The *move folder* is in Internet Explorer, Browsing History, Settings
button. See if that is the solution.

Can you open the Organizer as a standalone by dragging the icon to the desktop?
Can you drag and drop images?

You might try installing the ActiveX control again.
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer
http://msauer.mvps.org/

Thanks Mary, I can only figure that I must be doing something wrong...
Do I need to delete the Mstore10.mgc file now that I have a new catalog file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if it's the
updated one though.
I've also compacted the Clip Organizer and have run the detect and repair
tool. In desperation I even reinstalled Publisher 2003, which didn't fix the
problem.
--
vickie

The very reason you rename Mstore10.mgc is so the Organizer will create a new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be certain it
is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools,
Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also a
detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old and
for some reason when I tried to do it it just creates another file with the
new extension ....
Is there anything else I should do?
--
vickie


:

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing History...
.
Check Temporary Internet files, Cookies, and History, and then click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart. Instead I
get
"dglxasset" where the clip normally is. Before yesterday it was all OK,
but I
defrag'd my computer and since then I've had this problem. I have
searched
this forum (and others) and tried the suggestions, but they don't work.
I'm
thinking the clipart file might be corrupt but don't know how to fix it.
I've
been trying to fix it for more than 7 hours and it's really annoying
me...

 

[vickie]

Which temporary folder do you mean? The Mstore10.old folder??
I've installed ActiveX again, and I have the clip organizer on my desktop,
but can't drag and drop images into it. It won't allow it.

--
vickie

Vickie, Move your temporary folder, it doesn't matter where, a new one will be
created. The *move folder* is in Internet Explorer, Browsing History, Settings
button. See if that is the solution.

Can you open the Organizer as a standalone by dragging the icon to the desktop?
Can you drag and drop images?

You might try installing the ActiveX control again.
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer
http://msauer.mvps.org/

Thanks Mary, I can only figure that I must be doing something wrong...
Do I need to delete the Mstore10.mgc file now that I have a new catalog file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if it's the
updated one though.
I've also compacted the Clip Organizer and have run the detect and repair
tool. In desperation I even reinstalled Publisher 2003, which didn't fix the
problem.
--
vickie

The very reason you rename Mstore10.mgc is so the Organizer will create a new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be certain it
is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools,
Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also a
detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old and
for some reason when I tried to do it it just creates another file with the
new extension ....
Is there anything else I should do?
--
vickie


:

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing History...
.
Check Temporary Internet files, Cookies, and History, and then click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart. Instead I
get
"dglxasset" where the clip normally is. Before yesterday it was all OK,
but I
defrag'd my computer and since then I've had this problem. I have
searched
this forum (and others) and tried the suggestions, but they don't work.
I'm
thinking the clipart file might be corrupt but don't know how to fix it.
I've
been trying to fix it for more than 7 hours and it's really annoying
me...

 

[Mary Sauer]

In Internet Explorer, Tools, Internet Options, General tab, Browsing History,
Settings Button. There is a *Move Folder* on this screen. I have a graphic on my
web page that will show you where to look.
http://msauer.mvps.org/misc.htm

I didn't mean drop clipart onto the Organizer, I meant the other way around,
drag from the Organizer and drop onto your open application.

--
Mary Sauer
http://msauer.mvps.org/

Which temporary folder do you mean? The Mstore10.old folder??
I've installed ActiveX again, and I have the clip organizer on my desktop,
but can't drag and drop images into it. It won't allow it.

--
vickie

Vickie, Move your temporary folder, it doesn't matter where, a new one will
be
created. The *move folder* is in Internet Explorer, Browsing History,
Settings
button. See if that is the solution.

Can you open the Organizer as a standalone by dragging the icon to the
desktop?
Can you drag and drop images?

You might try installing the ActiveX control again.
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer
http://msauer.mvps.org/

Thanks Mary, I can only figure that I must be doing something wrong...
Do I need to delete the Mstore10.mgc file now that I have a new catalog
file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if it's
the
updated one though.
I've also compacted the Clip Organizer and have run the detect and repair
tool. In desperation I even reinstalled Publisher 2003, which didn't fix
the
problem.
--
vickie


:

The very reason you rename Mstore10.mgc is so the Organizer will create a
new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be certain
it
is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools,
Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also a
detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old
and
for some reason when I tried to do it it just creates another file with
the
new extension ....
Is there anything else I should do?
--
vickie


:

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing
History...
.
Check Temporary Internet files, Cookies, and History, and then click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart. Instead
I
get
"dglxasset" where the clip normally is. Before yesterday it was all
OK,
but I
defrag'd my computer and since then I've had this problem. I have
searched
this forum (and others) and tried the suggestions, but they don't
work.
I'm
thinking the clipart file might be corrupt but don't know how to fix
it.
I've
been trying to fix it for more than 7 hours and it's really annoying
me...

 

[vickie]

Nothing seems to be working. I think I must have done something wrong, and I
don't want to take up any more of your time, the support you've given has
been excellent.
The error code I get when I try to insert clipart (which is just a blank box
with "dglxasset..." on it) is: 0x80004005. Does this shed light on anything?
--
vickie

In Internet Explorer, Tools, Internet Options, General tab, Browsing History,
Settings Button. There is a *Move Folder* on this screen. I have a graphic on my
web page that will show you where to look.
http://msauer.mvps.org/misc.htm

I didn't mean drop clipart onto the Organizer, I meant the other way around,
drag from the Organizer and drop onto your open application.

--
Mary Sauer
http://msauer.mvps.org/

Which temporary folder do you mean? The Mstore10.old folder??
I've installed ActiveX again, and I have the clip organizer on my desktop,
but can't drag and drop images into it. It won't allow it.

--
vickie

Vickie, Move your temporary folder, it doesn't matter where, a new one will
be
created. The *move folder* is in Internet Explorer, Browsing History,
Settings
button. See if that is the solution.

Can you open the Organizer as a standalone by dragging the icon to the
desktop?
Can you drag and drop images?

You might try installing the ActiveX control again.
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer
http://msauer.mvps.org/

Thanks Mary, I can only figure that I must be doing something wrong...
Do I need to delete the Mstore10.mgc file now that I have a new catalog
file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if it's
the
updated one though.
I've also compacted the Clip Organizer and have run the detect and repair
tool. In desperation I even reinstalled Publisher 2003, which didn't fix
the
problem.
--
vickie


:

The very reason you rename Mstore10.mgc is so the Organizer will create a
new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be certain
it
is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools,
Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also a
detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it hasn't
helped. I've also tried to rename the Mstore10.mgc file to Mstore10.old
and
for some reason when I tried to do it it just creates another file with
the
new extension ....
Is there anything else I should do?
--
vickie


:

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing
History...
.
Check Temporary Internet files, Cookies, and History, and then click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart. Instead
I
get
"dglxasset" where the clip normally is. Before yesterday it was all
OK,
but I
defrag'd my computer and since then I've had this problem. I have
searched
this forum (and others) and tried the suggestions, but they don't
work.
I'm
thinking the clipart file might be corrupt but don't know how to fix
it.
I've
been trying to fix it for more than 7 hours and it's really annoying
me...

 

[Mary Sauer]

Did you move your temporary folder as was explained in the previous post?

--
Mary Sauer
http://msauer.mvps.org/

Nothing seems to be working. I think I must have done something wrong, and I
don't want to take up any more of your time, the support you've given has
been excellent.
The error code I get when I try to insert clipart (which is just a blank box
with "dglxasset..." on it) is: 0x80004005. Does this shed light on anything?
--
vickie

In Internet Explorer, Tools, Internet Options, General tab, Browsing History,
Settings Button. There is a *Move Folder* on this screen. I have a graphic on
my
web page that will show you where to look.
http://msauer.mvps.org/misc.htm

I didn't mean drop clipart onto the Organizer, I meant the other way around,
drag from the Organizer and drop onto your open application.

--
Mary Sauer
http://msauer.mvps.org/

Which temporary folder do you mean? The Mstore10.old folder??
I've installed ActiveX again, and I have the clip organizer on my desktop,
but can't drag and drop images into it. It won't allow it.

--
vickie


:

Vickie, Move your temporary folder, it doesn't matter where, a new one
will
be
created. The *move folder* is in Internet Explorer, Browsing History,
Settings
button. See if that is the solution.

Can you open the Organizer as a standalone by dragging the icon to the
desktop?
Can you drag and drop images?

You might try installing the ActiveX control again.
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer
http://msauer.mvps.org/

Thanks Mary, I can only figure that I must be doing something wrong...
Do I need to delete the Mstore10.mgc file now that I have a new catalog
file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if it's
the
updated one though.
I've also compacted the Clip Organizer and have run the detect and
repair
tool. In desperation I even reinstalled Publisher 2003, which didn't fix
the
problem.
--
vickie


:

The very reason you rename Mstore10.mgc is so the Organizer will create
a
new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be
certain
it
is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools,
Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also
a
detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it
hasn't
helped. I've also tried to rename the Mstore10.mgc file to
Mstore10.old
and
for some reason when I tried to do it it just creates another file
with
the
new extension ....
Is there anything else I should do?
--
vickie


:

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing
History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing
History...
.
Check Temporary Internet files, Cookies, and History, and then click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart.
Instead
I
get
"dglxasset" where the clip normally is. Before yesterday it was
all
OK,
but I
defrag'd my computer and since then I've had this problem. I have
searched
this forum (and others) and tried the suggestions, but they don't
work.
I'm
thinking the clipart file might be corrupt but don't know how to
fix
it.
I've
been trying to fix it for more than 7 hours and it's really
annoying
me...

 

[vickie]

No, I haven't - don't know where to move it to and feel rather stupid asking!
--
vickie

Did you move your temporary folder as was explained in the previous post?

--
Mary Sauer
http://msauer.mvps.org/

Nothing seems to be working. I think I must have done something wrong, and I
don't want to take up any more of your time, the support you've given has
been excellent.
The error code I get when I try to insert clipart (which is just a blank box
with "dglxasset..." on it) is: 0x80004005. Does this shed light on anything?
--
vickie

In Internet Explorer, Tools, Internet Options, General tab, Browsing History,
Settings Button. There is a *Move Folder* on this screen. I have a graphic on
my
web page that will show you where to look.
http://msauer.mvps.org/misc.htm

I didn't mean drop clipart onto the Organizer, I meant the other way around,
drag from the Organizer and drop onto your open application.

--
Mary Sauer
http://msauer.mvps.org/

Which temporary folder do you mean? The Mstore10.old folder??
I've installed ActiveX again, and I have the clip organizer on my desktop,
but can't drag and drop images into it. It won't allow it.

--
vickie


:

Vickie, Move your temporary folder, it doesn't matter where, a new one
will
be
created. The *move folder* is in Internet Explorer, Browsing History,
Settings
button. See if that is the solution.

Can you open the Organizer as a standalone by dragging the icon to the
desktop?
Can you drag and drop images?

You might try installing the ActiveX control again.
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer
http://msauer.mvps.org/

Thanks Mary, I can only figure that I must be doing something wrong...
Do I need to delete the Mstore10.mgc file now that I have a new catalog
file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if it's
the
updated one though.
I've also compacted the Clip Organizer and have run the detect and
repair
tool. In desperation I even reinstalled Publisher 2003, which didn't fix
the
problem.
--
vickie


:

The very reason you rename Mstore10.mgc is so the Organizer will create
a
new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be
certain
it
is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office Tools,
Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is also
a
detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it
hasn't
helped. I've also tried to rename the Mstore10.mgc file to
Mstore10.old
and
for some reason when I tried to do it it just creates another file
with
the
new extension ....
Is there anything else I should do?
--
vickie


:

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing
History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing
History...
.
Check Temporary Internet files, Cookies, and History, and then click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart.
Instead
I
get
"dglxasset" where the clip normally is. Before yesterday it was
all
OK,
but I
defrag'd my computer and since then I've had this problem. I have
searched
this forum (and others) and tried the suggestions, but they don't
work.
I'm
thinking the clipart file might be corrupt but don't know how to
fix
it.
I've
been trying to fix it for more than 7 hours and it's really
annoying
me...

 

[Mary Sauer]

A message will come up asking where you want to move the folder, browse to "My
Documents", it is good place. Actually you can move it anywhere. A new temporary
folder will be created the next time you open the Explorer browser.

I sincerely hope this will solve your problem.

--
Mary Sauer
http://msauer.mvps.org/

No, I haven't - don't know where to move it to and feel rather stupid asking!
--
vickie

Did you move your temporary folder as was explained in the previous post?

--
Mary Sauer
http://msauer.mvps.org/

Nothing seems to be working. I think I must have done something wrong, and
I
don't want to take up any more of your time, the support you've given has
been excellent.
The error code I get when I try to insert clipart (which is just a blank
box
with "dglxasset..." on it) is: 0x80004005. Does this shed light on
anything?
--
vickie


:

In Internet Explorer, Tools, Internet Options, General tab, Browsing
History,
Settings Button. There is a *Move Folder* on this screen. I have a graphic
on
my
web page that will show you where to look.
http://msauer.mvps.org/misc.htm

I didn't mean drop clipart onto the Organizer, I meant the other way
around,
drag from the Organizer and drop onto your open application.

--
Mary Sauer
http://msauer.mvps.org/

Which temporary folder do you mean? The Mstore10.old folder??
I've installed ActiveX again, and I have the clip organizer on my
desktop,
but can't drag and drop images into it. It won't allow it.

--
vickie


:

Vickie, Move your temporary folder, it doesn't matter where, a new one
will
be
created. The *move folder* is in Internet Explorer, Browsing History,
Settings
button. See if that is the solution.

Can you open the Organizer as a standalone by dragging the icon to the
desktop?
Can you drag and drop images?

You might try installing the ActiveX control again.
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer
http://msauer.mvps.org/

Thanks Mary, I can only figure that I must be doing something
wrong...
Do I need to delete the Mstore10.mgc file now that I have a new
catalog
file
(Mstore10.old)??
I've checked the ActiveX control and it is enabled. Not too sure if
it's
the
updated one though.
I've also compacted the Clip Organizer and have run the detect and
repair
tool. In desperation I even reinstalled Publisher 2003, which didn't
fix
the
problem.
--
vickie


:

The very reason you rename Mstore10.mgc is so the Organizer will
create
a
new
catalog file the next time you open the Organizer.

I understand there has been an update to the ActiveX control. Be
certain
it
is
enabled.

Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

It might help to compact the Organizer, Start, Microsoft Office
Tools,
Microsoft
Clip Organizer. When the Organizer opens, Tools, compact. There is
also
a
detect
and repair.

--
Mary Sauer
http://msauer.mvps.org/

I have already done this, after reading it on other posts but it
hasn't
helped. I've also tried to rename the Mstore10.mgc file to
Mstore10.old
and
for some reason when I tried to do it it just creates another file
with
the
new extension ....
Is there anything else I should do?
--
vickie


:

Empty you cache.

IE6
Internet Explorer - Tools - Internet Options - delete temp files

Internet Explorer 7
From the Tools menu in the upper right, select Delete Browsing
History.

Internet Explorer 8
From the Safety menu in the upper right, click Delete Browsing
History...
.
Check Temporary Internet files, Cookies, and History, and then
click
Delete.
Next to "Temporary Internet Files", click Delete files... .
Click Close, and then click OK to exit.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Just since yesterday I haven't been able to get any clipart.
Instead
I
get
"dglxasset" where the clip normally is. Before yesterday it was
all
OK,
but I
defrag'd my computer and since then I've had this problem. I
have
searched
this forum (and others) and tried the suggestions, but they
don't
work.
I'm
thinking the clipart file might be corrupt but don't know how
to
fix
it.
I've
been trying to fix it for more than 7 hours and it's really
annoying
me...