Cant open outlook!

[James123]

I phoned McAfee Security centre yesterday and unsubscribed. This morning I
cannot open Outlook. It says that it has encountered a problem and will have
to shut down. The error report says "Faulting application outlook.exe,
version 9.0.0.2416, faulting module mcmapi.dll, version 7.0.1.3, fault
address 0x0000369f." Does anyone know if these two things are related, or
more importantly, can you tell me how to fix it. Many thanks in anticipation
of your words of wisdom.

 

[Brian Tillman]

I phoned McAfee Security centre yesterday and unsubscribed. This
morning I cannot open Outlook. It says that it has encountered a
problem and will have to shut down. The error report says "Faulting
application outlook.exe, version 9.0.0.2416, faulting module
mcmapi.dll, version 7.0.1.3, fault address 0x0000369f." Does anyone
know if these two things are related, or more importantly, can you
tell me how to fix it.

Did you uninstall any McAfee spplication?

 

[James123]

No but the Security Centre says that all the applications are expired.

 

[Pat Willener]

But the plug-ins are probably still in Outlook, but will not activate
because the applications are expired. Do a complete uninstall, and you
should be fine. Check with McAfee what you need to do to accomplish a
complete uninstall.