Outlook 2000 Error

[donnapere]

Suddenly my Outlook 2000 will not open. I get the message "Microsoft Outlook
has encountered a problem and needs to close" when I try to open. All other
Office applications are working fine. Yesterday I installed McAfee
firewall/virus software but I don't know if it is connected.

The error is for:
App Ver 9.0.0.2416
Mod Name: mcmapi.dll
Mod Ver: 7.0.1.3
Offset: 0000369F

Anyone have any thoughts?

 

[Scott Atkins[MSFT]]

Hi,

Please refer to the following Knowledge Base (KB) article for more information on the error you are receivng.

823132 You receive an Outlook needs to close error message when you start the program or open an e-mail message in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;823132

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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