Can't re-install Office- wierd message

[alamodoc]

I tried to modify Office 2000 with only Word running on my hard drive.
I uninstalled Office, using Control Panel, etc. then reinstalled
manually. The installation seemed to go fine, but once installed, it
was a mess; kept asking for the CD, etc. even though Word appeared to
be on the hard drive.

So I decided to uninstall and reinstall the whole program again, this
time just putting everything back in place. That's when the trouble
started! Every time I put in the installation CD, I get this message,
"The system administrator has set policies to prevent this
installation."

Now, I'm not on a network, and I'm the only identified 'admistrator' on
this computer. I sure don't know how to give myself permission to do
this.

I looked in Programs and the Registry and there are all sorts of Office
folders still in place, even though under "Remove Programs" it doesn't
show that Office is installed. I removed Office from the Registry. No
luck. Same message. I tried removing the Office folder from the
Programs files. It won't let me, says "Cannot delete OLKFSTUB.DLL.
Access denied. Source file may be in use."

So -- any advice how to clean up this mess? I'm running W2K by the way.
Thanks in advance

 

[Milly Staples [MVP - Outlook]]

It sounds like you need the Office Eraser for Office 2000:
OFF2000: Utility to Completely Remove Remaining Office CD1 Files and
Registry Entries
http://support.microsoft.com/default.aspx?scid=kb;en-us;239938

After using it, reboot, shut down any AV and try the reinstall again.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, (e-mail address removed) asked:

| I tried to modify Office 2000 with only Word running on my hard drive.
| I uninstalled Office, using Control Panel, etc. then reinstalled
| manually. The installation seemed to go fine, but once installed, it
| was a mess; kept asking for the CD, etc. even though Word appeared to
| be on the hard drive.
|
| So I decided to uninstall and reinstall the whole program again, this
| time just putting everything back in place. That's when the trouble
| started! Every time I put in the installation CD, I get this message,
| "The system administrator has set policies to prevent this
| installation."
|
| Now, I'm not on a network, and I'm the only identified 'admistrator'
| on this computer. I sure don't know how to give myself permission to
| do this.
|
| I looked in Programs and the Registry and there are all sorts of
| Office folders still in place, even though under "Remove Programs" it
| doesn't show that Office is installed. I removed Office from the
| Registry. No luck. Same message. I tried removing the Office folder
| from the Programs files. It won't let me, says "Cannot delete
| OLKFSTUB.DLL. Access denied. Source file may be in use."
|
| So -- any advice how to clean up this mess? I'm running W2K by the
| way. Thanks in advance