Can't see graphics on word document

[Julie L]

I use circles and arrows to denote changes in my word document.

I've lowered the acceleration hardware speed (as was suggested).
I've downloaded the latest drivers for my graphics (it was an Intel -- as
was suggested).

But when I copy a circle or oval, I don't see it immediately in my print
layout view. I have to go to print preview to view it and when I return to
the print layout view, it's there. This is just too cumbersome to do all the
time.

Also, when I try to copy just one circle, it picks up an adjacent one even
though I've select only one graphic.

 

[katin42]

What version of Microsoft Office- Word is used to create the document? You
might consider checking the amount of memory available to your operating
system, through your maintanence files. Graphics when not compressed, do
take up a lot of space, in general. Specifically this depends on what
version of Word is being used, and your operating system. I might not have
anything to offer, but there are others who can try.

 

[LegendarySquirrel]

I have the same problem. I have word 2002 with works suite 2004. It happens
with any sort of graphic i use. It can be viewed when i right click and
select 'show picture toolbar' but then when i scroll down again everything i
scroll past is cleared. Th e pictures are still tehre but are not visible.
Any ideas?

Jamie G

 

[Bob Buckland ?:-\)]

Hi Julie,

Do you get this if you start a new blank Word document after
first closing down then restarting Word?

Are you using Ctrl+D when the circle is selected do create
a duplicate circle?

What view are you working in and at what 'zoom' level?

What is the build # of Word from Help=>About?

========
I use circles and arrows to denote changes in my word document.

I've lowered the acceleration hardware speed (as was suggested).
I've downloaded the latest drivers for my graphics (it was an Intel -- as
was suggested).

But when I copy a circle or oval, I don't see it immediately in my print
layout view. I have to go to print preview to view it and when I return to
the print layout view, it's there. This is just too cumbersome to do all the
time.

Also, when I try to copy just one circle, it picks up an adjacent one even
though I've select only one graphic.

 

[Julie L]

I'm using Word 2003 from Office Standard 2003. I didn't have this problem in
Word 2002.

 

[Julie L]

Yes. It doesn't matter if it's a new document or an older document.

 

[Bob Buckland ?:-\)]

Hi Julie,

Well, you didn't answer some of the other questions, but
if you are using Word 2002 or 2003 and hold down the
ctrl key to start Word in Office Safe mode and in
a new blank document draw a circle then use ctrl+D while
it's still selected to duplicate it what do you get?

(You mention that you've already turned down/off the
hardware accleration setting).

========
Yes. It doesn't matter if it's a new document or an older document.


Julie L>>

 

[Julie L]

I'm sorry. It's Word 2003 (from Office Professional 2003). What is Office
safe mode? Can I turn it on and off when I need to (if this works)?

 

[Julie L]

Hi there Bob

I tried to do what I needed under safe mode and it didn't work. The first
time I copy the oval, it's not there. With the second oval, if I copy and
paste (for a new location), the first one that I copy (the previous one) is
where it's supposed to be but the new one is not.

Ctrl-d doesn't work either.

PS. If you didn't get my earlier response, I'm using Word for Office 2003
Professional.

 

[Bob Buckland ?:-\)]

Hi Julie,

When you create an autoshape, while it's still selected
(assuming it's not set as 'inline with text' wrapping
then Ctrl+D should create a duplicate slightly offset
from the first graphic. (When inline with text it should
create a duplicate next to the first one if it's an autoshape
and bring up 'Format=>Font' if it's an inserted picture
- inline autoshapes are treated as text characters for positioning).

If Ctrl+D is not working to do that in that situation
(test in a new document) you may want to check to see
if the Ctrl+D shortcut still shows as assigned to 'FormatFont'
in Tools=>Customize=>Keyboard.

Before starting Word delete all files found with the string
~$*.*;*.tmp
In addition to turning off hardware acceleration be sure
to check the PC graphics card and even graphic controller
chip maker's website for updated drivers for the card as well.

Note that the pasting of wrapped graphics, if all on the same
page, can sometimes get a bit odd in placement if the graphic
anchors are staying in the original text paragraph location.

Try testing in a new document where you paste in about 3/4
of a page of text (not from a website) into it then add
your shapes from the drawing toolbar.

=======
Hi there Bob

I tried to do what I needed under safe mode and it didn't work. The first
time I copy the oval, it's not there. With the second oval, if I copy and
paste (for a new location), the first one that I copy (the previous one) is
where it's supposed to be but the new one is not.

Ctrl-d doesn't work either.

PS. If you didn't get my earlier response, I'm using Word for Office 2003
Professional.

Julie L>>

 

[Julie L]

Hi

Ctrl-D works when I'm in a new word document. Unfortunately the document I'm
working on was originally created in Word 2000, updated to Word 2002 last
year and now I'm working in Word 2003.

If I create a new circle, it takes a couple of extra clicks of the mouse to
1) find the new circle and 2) move it to its proper location. Sometimes when
I grab it to move it, it disappears completely. After pasting another one,
the first one miraculously appears. Since I don't know where it went, when
it does appear, I'm simply amazed.

I've been reading about other people having the same problem that I am
having. Is there a chance that this will be corrected/amended/fixed soon?

 

[Bob Buckland ?:-\)]

Hi Julie,

It's possible that the document may have some corruption
in it or, if you're using a lot of shapes/graphics, that
there could be a resources issue.

Try using File=>Save As and choose the XML file type under
a new name, close Word, restart it and reopen the file
and save it as a new .doc file.

It's also possible that there's an outdated graphics card
driver (but it wouldn't explain the shortcut key not
always working). If it is a graphics card driver
it's not an issue internal to Word but could require the
download of an updated software driver or firmware set.
If you right click on the desktop choose Properties/Advanced
and troubleshoot then turn down the hardware acceleration
at least two notches then start Word do you have the same problem?


========
Hi

Ctrl-D works when I'm in a new word document. Unfortunately the document I'm
working on was originally created in Word 2000, updated to Word 2002 last
year and now I'm working in Word 2003.

If I create a new circle, it takes a couple of extra clicks of the mouse to
1) find the new circle and 2) move it to its proper location. Sometimes when
I grab it to move it, it disappears completely. After pasting another one,
the first one miraculously appears. Since I don't know where it went, when
it does appear, I'm simply amazed.

I've been reading about other people having the same problem that I am
having. Is there a chance that this will be corrected/amended/fixed soon?


--
Julie L >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx

 

[Helen]

Legendary Squirrel, You are experiencing exactly the same problem I am. I
can insert graphics in a new document or I can open an existing document and
as soon as I scroll up or down the graphics simply disappear!! I have Office
2003. Did you find a fix for it?