Can't send email to specific email address

[CruisePlanner]

Hi,

I have a problem with a specific email address. I am unable to send an email
to it (I am however able to recieve emails from it). When I send an email to
this address, it appears in my "sent items" folder and is not bounced back to
me, but the recipient does not receive it. This has started fairly recently;
in the past I was able to send this address an email. I am using Outlook 2007
and Vista. If I send an email to this address from my iphone, they receive
it. The iphone has the same incoming and outgoing server settings as Outlook
on my PC.

Any help would be greatly appreciated!

 

[Brian Tillman]

Hi,

I have a problem with a specific email address. I am unable to send a
email
to it (I am however able to recieve emails from it). When I send a
email to
this address, it appears in my "sent items" folder and is not bounce
back to
me, but the recipient does not receive it. This has started fairl
recently;
in the past I was able to send this address an email. I am usin
Outlook 2007
and Vista. If I send an email to this address from my iphone, the
receive
it. The iphone has the same incoming and outgoing server settings a
Outlook
on my PC.

Any help would be greatly appreciated!

If the message appears in the Sent Items folder, then it has been sent
as far as Outlook is concerned. This means that something downstrea
from Outlook is interfering with delivery. The first thing to check i
your antivirus program. If you scan outgoing mail with an antiviru
program, you're wasting your time. Uninstall the AV program an
reinstall it without the mail scanning feature.

If you don't scan outgoing mail, then the problem is with your mai
service provider. You'll have to enlist their support to check the log
on the server to see if their server records receipt of the message. I
so, then clearly the problem is theirs to solve