can't sent email

[pgregg]

I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security; afterwhich
I could download but not send. Turning off NIS personal firewall helped for
a bit, but not for long. Somehow it got fixed. (???)
Recently my hard drive crashed and I put a new one in. Since then I can
download email, but cannot send it. It stays in the Outbox. I have tried
Help, I have made sure my settings are the same as all the other computers
in the network.
I know others have had this problem, but I have not seen a solution that
works.
Thanks, pgregg

 

[K. Orland]

Turn off AV scanning of incoming and outgoing mail. This won't affect your
security at all. Also, if you're running Norton Firewall are you also running
the Windows Firewall?

 

[DSmith]

Not running Windows Firewall. Can turn off Norton's completed and it still
won't send.

 

[DSmith]

Found the problem--had to do with add-ins. Here's the link if anybody else
has a simular problem:
http://office.microsoft.com/en-us/assistance/HA011879881033.aspx