Can't use Word as editor

[Forrest]

Recently (and I'm not sure why), the spell check feature
in Outlook 2002 has stopped working properly. While it
once corrected mistakes as I went, now it does not.

I went to Tools | Options | Mail Format, but the boxes
for using Microsoft Word to edit or read e-mail messages
are dimmed and I cannot select them.

Any ideas?

Thanks.

Forrest

P.S. Any thoughts as to why the spell checker (back when
it did work) always checked the original message in my
reply, even though I made certain that the option
to "ignore the original message" IS checked?

 

[Gordon]

Recently (and I'm not sure why), the spell check feature
in Outlook 2002 has stopped working properly. While it
once corrected mistakes as I went, now it does not.

I went to Tools | Options | Mail Format, but the boxes
for using Microsoft Word to edit or read e-mail messages
are dimmed and I cannot select them.

Any ideas?

Thanks.

Forrest

P.S. Any thoughts as to why the spell checker (back when
it did work) always checked the original message in my
reply, even though I made certain that the option
to "ignore the original message" IS checked?

Have a look here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;319796