Choosing Options>Mail Format Crashes Outlook 2003

[Baer Bradford]

If I choose any option under Options>Mail Format than Outlook 2003 crashes
and requests to send an error report to Microsoft. I've tried uninstalling
Office completly and reinstalling it, I've also tried a repair, both from the
CD and from the Add and Remove Programs repair location. The problem
continues to occur.

Any suggestions? Thanks in advance for your help

 

[Diane Poremsky [MVP]]

try a new profile - control panel mail. if it works, rename outcmd.dat.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[Baer Bradford]

Unfortuantly Outlook continues to crash when selecting Options>Mail
Format>Any Selection when using a different profile created from Control
Panel>Mail. Any other suggestions?

try a new profile - control panel mail. if it works, rename outcmd.dat.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

If I choose any option under Options>Mail Format than Outlook 2003 crashes
and requests to send an error report to Microsoft. I've tried uninstalling
Office completly and reinstalling it, I've also tried a repair, both from
the
CD and from the Add and Remove Programs repair location. The problem
continues to occur.

Any suggestions? Thanks in advance for your help