Contact List

[Andy Roberts]

When I try to select a contact for emailing from the TO button on the mail
message form I get the attached error message.



I've tried to use the outlook help but cant find the correct section. The
select names box then comes up so I can pick from the Show Names from the:
drop-down box.



There are 2 options called contacts, of which the second one is the correct
one. How do I remove the first one? My contacts display fine under the
contacts option from the personal folders list on the left.



Thanks

Andy

 

[Russ Valentine [MVP-Outlook]]

You failed to post your Outlook version and the error message.
If I am able to guess correctly at both, remove the invalid reference to the
Contacts Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. >

 

[Russ Valentine [MVP-Outlook]]

Then you removed the wrong one.
Just reset the entire Outlook Address Book. Remove the service. Restart
Outlook. Re-add it and point it to the correct Contacts Folder.
--
Russ Valentine
[MVP-Outlook]

Apologies Russ

My OL version is 2003.

I have tried what you said and I still get the attached message

Any thoughts?

Andy

You failed to post your Outlook version and the error message.
If I am able to guess correctly at both, remove the invalid reference to the
Contacts Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. >

--
Russ Valentine
[MVP-Outlook]

When I try to select a contact for emailing from the TO button on the mail
message form I get the attached error message.



I've tried to use the outlook help but cant find the correct section. The
select names box then comes up so I can pick from the Show Names from the:
drop-down box.



There are 2 options called contacts, of which the second one is the correct
one. How do I remove the first one? My contacts display fine under the
contacts option from the personal folders list on the left.



Thanks

Andy

 

[Andy Roberts]

Thanks Russ - All sorted.

Then you removed the wrong one.
Just reset the entire Outlook Address Book. Remove the service. Restart
Outlook. Re-add it and point it to the correct Contacts Folder.
--
Russ Valentine
[MVP-Outlook]

Apologies Russ

My OL version is 2003.

I have tried what you said and I still get the attached message

Any thoughts?

Andy

to
the the
mail section.
The from
the:

 

[Brian Tillman]

When I try to select a contact for emailing from the TO button on the
mail message form I get the attached error message.

No attached message.

There are 2 options called contacts, of which the second one is the
correct one. How do I remove the first one? My contacts display
fine under the contacts option from the personal folders list on the
left.

When this happened to me, I removed the Outlook Address Book service from my
profile and re-added it. It cured the problem.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.