Contacts? Address book?

[kazd]

There isn't the facility to add it in contacts. This is mainly for personal
use, ie Friend, spouse, children and associated birthdays for this family. Am
I asking too much here.

 

[Sue Mosher [MVP-Outlook]]

The Children field is available on the All Fields page.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[kazd]

Thanks Sue I had found that option, I just wondered why in address book on
personal tab if you click add it comes up with an icon and a box to put the
name in. I cannot understand why this facility is there when although you say
we should not add information from there it actually tells you to.

Regards
Karen

 

[boycey]

i have a similar problem. when i go into my 'address book' my contacts in
there are not the same as contacts in my email main window on the bottom left.
Also, when i open a 'new email' window and tap in a letter for the email
address i want, it brings up a few possibilities as usual. However, when i
try and find those addresses, they are not listed in my address book!?!?

 

[MzDallas]

You did not explain why the program offers the choice.

MS Windows XP Pro 2002, Outlook 2002

From the main screen, click on the Address Book icon. (BTW, the window this
will bring up has a drop-down box on the right, and your first "choice" is
Outlook Address Book, which apparently is NOT a choice, so why does it even
display? Why doesn't the first REAL book display?)

Click on the New Entry icon.

This brings up a window where you highlight either New Contact or New
Distribution List from the list presented, then go down to the drop-down list
at the bottom, WHICH AGAIN GIVES THE OPTION OF OUTLOOK ADDRESS BOOK, but it
you choose that, it gives the message " You cannot create entries for this
address book".

The question, exactly as before, is if we CANNOT make entries in this
supposed "address book", WHY is it CONSTANTLY offered as a choice throughout
the program?

 

[Diane Poremsky [MVP]]

i have a similar problem. when i go into my 'address book' my contacts in

there are not the same as contacts in my email main window on the bottom
left

Are you using Outlook or Outlook Express? See Help, About if unsure. Outlook
Express displays the address book on the lower left. Outlook does not. This
list includes MSN Messenger contacts and addresses in the Windows Address
Book.

Also, when I open a 'new email' window and tap in a letter for the email
address i want, it brings up a few possibilities as usual. However, when
i
try and find those addresses, they are not listed in my address book!?!?

That is the autocomplete cache. It holds addresses of people you send email
to. You can select names and press delete to remove them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[boycey]

i know it performs an autocomplete function.
i didn't mean that. i meant that one of my contact's addresses appears with
autocomplete yet i cannot seem to locate it in my contacts list.
Also, how do i sync contacts with my addres book. it's the weirdest yet
simplest-i'd have thought- task!!

i have a similar problem. when i go into my 'address book' my contacts in
there are not the same as contacts in my email main window on the bottom
left

Are you using Outlook or Outlook Express? See Help, About if unsure. Outlook
Express displays the address book on the lower left. Outlook does not. This
list includes MSN Messenger contacts and addresses in the Windows Address
Book.

Also, when I open a 'new email' window and tap in a letter for the email
address i want, it brings up a few possibilities as usual. However, when
i
try and find those addresses, they are not listed in my address book!?!?

That is the autocomplete cache. It holds addresses of people you send email
to. You can select names and press delete to remove them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[boycey]

i know this but i can't locate some addresses which appear when using auto
correct

i have a similar problem. when i go into my 'address book' my contacts in
there are not the same as contacts in my email main window on the bottom
left

Are you using Outlook or Outlook Express? See Help, About if unsure. Outlook
Express displays the address book on the lower left. Outlook does not. This
list includes MSN Messenger contacts and addresses in the Windows Address
Book.

Also, when I open a 'new email' window and tap in a letter for the email
address i want, it brings up a few possibilities as usual. However, when
i
try and find those addresses, they are not listed in my address book!?!?

That is the autocomplete cache. It holds addresses of people you send email
to. You can select names and press delete to remove them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Diane Poremsky [MVP]]

there is nothing to sync - the outlook address book is a virtual view of the
contacts folder. make sure the folder is enabled as an address book- right
click on it and choose properties, then outlook address book.

autocomplete has nothing to do with the address book- they are two separate
functions and features. Just because an address is in one, doesn't mean it
will be in the other.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

i know it performs an autocomplete function.
i didn't mean that. i meant that one of my contact's addresses appears
with
autocomplete yet i cannot seem to locate it in my contacts list.
Also, how do i sync contacts with my addres book. it's the weirdest yet
simplest-i'd have thought- task!!

i have a similar problem. when i go into my 'address book' my contacts
in
there are not the same as contacts in my email main window on the
bottom
left

Are you using Outlook or Outlook Express? See Help, About if unsure.
Outlook
Express displays the address book on the lower left. Outlook does not.
This
list includes MSN Messenger contacts and addresses in the Windows Address
Book.

Also, when I open a 'new email' window and tap in a letter for the
email
address i want, it brings up a few possibilities as usual. However,
when
i
try and find those addresses, they are not listed in my address
book!?!?

That is the autocomplete cache. It holds addresses of people you send
email
to. You can select names and press delete to remove them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Brian Tillman]

i know this but i can't locate some addresses which appear when using
auto correct

The addresses you see in the autocompletion cache are completely unrelated
to the address book or Contacts folder.

 

[firepastor]

Sue,

When I created contacts, I did not make separate contact folders but a
series of sub-folders under the contacts folder. Might this be why I cannot
make your answer work? I have checked the Outlook Address Book box but the
Address Book shows no entries.

 

[Vince Averello [MVP-Outlook]]

Are each of the subfolders marked as an address book? Right click on each,
choose Properties and go to the Outlook Address Book tab

 

[ajgmisc]

If I understand your (Sue') reply correctly, the two entries (i.e., Outlook
Address Book and Contacts) are not a list of two choices but a hierarchy
where the Outlook Address Book happens to only contain a single item
(Contacts)? I guess I hadn't noticed the indentation!

Having now mastered how to mark an Outlook contacts folder "Show this folder
as an e-mail Address Book" I've got what seems to me to be a related question:
How do I get the items that are visible in Outlook's "Address Book" to be
available to other programs such as the Microsoft Fax Console? I've read
lots of threads, etc., and have found clues (WAB/Windows Address Book versus
OAB/Outlook Address Book, etc.) -- some of which may be irrelevant to Outlook
2003 (which is what I'm using) -- but I haven't been able to configure the
Fax Console to use the Outlook Address Book. Help?

 

[Sue Mosher [MVP-Outlook]]

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

If I understand your (Sue') reply correctly, the two entries (i.e., Outlook
Address Book and Contacts) are not a list of two choices but a hierarchy
where the Outlook Address Book happens to only contain a single item
(Contacts)? I guess I hadn't noticed the indentation!

Yes, that's exactly write.

Having now mastered how to mark an Outlook contacts folder "Show this folder
as an e-mail Address Book" I've got what seems to me to be a related question:
How do I get the items that are visible in Outlook's "Address Book" to be
available to other programs such as the Microsoft Fax Console?

That would be something for the people who write the Fax Console software to work out, I'm afraid. It's not something that Outlook controls.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Russ Valentine [MVP-Outlook]]

Whenever you set Outlook to be your default Contact List manager for your
operating system (Control Panel > Internet Options > Programs), Windows XP
Fax will use your Outlook Address Book.

 

[ajgmisc]

I checked the setting that Russ specified and found that "Contact List" was
already set to "Microsoft Office Outlook."

I tried changing it to the other choice ("Address Book"), applying the
change, and then changing it back to see if that might give things a kick in
the right direction, but Fax Console still seems to be looking at the address
book associated with a Windows program named "Address Book" (and that address
book is empty).

I'm considering removing (uninstalling) the Windows component named "Fax
Services" and then adding it back again because I seem to remember making
some choices when I added Fax Services originally that were relevant to my
current problem. However, I'm not planning to do that until I hear back from
others.

At one time, I had the Fax Console showing me the Outlook Address Book. I
believe (but am not 100% sure) that things went amiss either when I installed
a Microsoft update for Outlook or when I converted from the old format .pst
file to the format introduced with Outlook 2003. I don't know if this is
relevant, but "About" in Fax Console shows it to be Version 5.1 (build
2600.xpsp_sp2_gdr.050301-1519: Service Pack 2).

 

[Russ Valentine [MVP-Outlook]]

What you claim cannot be reproduced. When you properly configure your
Outlook Address Book and set your OS to use it, Windows Fax will use it too.
You've missed something.

 

[ajgmisc]

Russ,

For lack of anything else to try, I figured it was reasonably harmless to
remove the Windows Component "Fax Services," reboot, and then add it back.
Unfortunately, that turned up another problem. I have no idea whether this
newly discovered problem underlies my Address Book problem or not.

I'll describe what I encounterd here briefly, but it will not surprised if
you and the other experts consider the Outlook discussions to be the wrong
place to be looking for help with it (if that's the case, I'd appreciate any
thoughts on where to find information!). However, maybe it will look
familiar to someone...

When I tried to add "Fax Services" back to Windows using the Windows
Component Wizard (which I access via Add/Remove Programs), I got a series of
"Setup cannot copy the file <filename>" messages even though the files were
in the I386 folder where it was looking. Similar problems are described in a
number of KB articles (e.g., 894351), but I've tried both resolutions listed
and neither has solved the problem.

Any constructive advice would be appreciated.

-----------------------------------------------------

What you claim cannot be reproduced. When you properly configure your
Outlook Address Book and set your OS to use it, Windows Fax will use it too.
You've missed something.
--
Russ Valentine
[MVP-Outlook]

I checked the setting that Russ specified and found that "Contact List" was
already set to "Microsoft Office Outlook."

I tried changing it to the other choice ("Address Book"), applying the
change, and then changing it back to see if that might give things a kick
in
the right direction, but Fax Console still seems to be looking at the
address
book associated with a Windows program named "Address Book" (and that
address
book is empty).

I'm considering removing (uninstalling) the Windows component named "Fax
Services" and then adding it back again because I seem to remember making
some choices when I added Fax Services originally that were relevant to my
current problem. However, I'm not planning to do that until I hear back
from
others.

At one time, I had the Fax Console showing me the Outlook Address Book. I
believe (but am not 100% sure) that things went amiss either when I
installed
a Microsoft update for Outlook or when I converted from the old format
.pst
file to the format introduced with Outlook 2003. I don't know if this is
relevant, but "About" in Fax Console shows it to be Version 5.1 (build
2600.xpsp_sp2_gdr.050301-1519: Service Pack 2).

 

[Russ Valentine [MVP-Outlook]]

Adding and removing the Fax Service is not recommended. We have posted
information on this type of problem here:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
--
Russ Valentine
[MVP-Outlook]

Russ,

For lack of anything else to try, I figured it was reasonably harmless to
remove the Windows Component "Fax Services," reboot, and then add it back.
Unfortunately, that turned up another problem. I have no idea whether
this
newly discovered problem underlies my Address Book problem or not.

I'll describe what I encounterd here briefly, but it will not surprised if
you and the other experts consider the Outlook discussions to be the wrong
place to be looking for help with it (if that's the case, I'd appreciate
any
thoughts on where to find information!). However, maybe it will look
familiar to someone...

When I tried to add "Fax Services" back to Windows using the Windows
Component Wizard (which I access via Add/Remove Programs), I got a series
of
"Setup cannot copy the file <filename>" messages even though the files
were
in the I386 folder where it was looking. Similar problems are described
in a
number of KB articles (e.g., 894351), but I've tried both resolutions
listed
and neither has solved the problem.

Any constructive advice would be appreciated.

-----------------------------------------------------

What you claim cannot be reproduced. When you properly configure your
Outlook Address Book and set your OS to use it, Windows Fax will use it
too.
You've missed something.
--
Russ Valentine
[MVP-Outlook]

I checked the setting that Russ specified and found that "Contact List"
was
already set to "Microsoft Office Outlook."

I tried changing it to the other choice ("Address Book"), applying the
change, and then changing it back to see if that might give things a
kick
in
the right direction, but Fax Console still seems to be looking at the
address
book associated with a Windows program named "Address Book" (and that
address
book is empty).

I'm considering removing (uninstalling) the Windows component named
"Fax
Services" and then adding it back again because I seem to remember
making
some choices when I added Fax Services originally that were relevant to
my
current problem. However, I'm not planning to do that until I hear
back
from
others.

At one time, I had the Fax Console showing me the Outlook Address Book.
I
believe (but am not 100% sure) that things went amiss either when I
installed
a Microsoft update for Outlook or when I converted from the old format
.pst
file to the format introduced with Outlook 2003. I don't know if this
is
relevant, but "About" in Fax Console shows it to be Version 5.1 (build
2600.xpsp_sp2_gdr.050301-1519: Service Pack 2).


:

Whenever you set Outlook to be your default Contact List manager for
your
operating system (Control Panel > Internet Options > Programs),
Windows
XP
Fax will use your Outlook Address Book.

 

[ajgmisc]

Russ,

I believe I may indeed have a corrupted security database, as
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132 mentions. However,
my attempt to get the hotfix mentioned in article 884018 was not successful
because I have an OEM copy of XP (Media Center Edition) and, therefore,
Microsoft won't provide ANY support unless I pay $59. It strikes me as a
weird arrangement that, although MCE is a Microsoft product, Microsoft
doesn't support it because MCE is ONLY AVAILABLE on OEM PCs. Anyway, the
tech support people for the OEM (HP) are so lame that, without suggesting
anything else first, they recommended that I do a System Restore.

I'd be willing to pay Microsoft the $59 if I had any confidence that the
hotfix was even applicable but, because I have Windows XP Media Center
Edition (2005, SP2), I'm concerned that the hotfix may not be applicable. On
the other hand, I'm told that MCE is basically XP Pro with some added
components, so whatever the hotfix does may be relevant.

Without access to the hotfix, I tried to re-create the local group policy
file using the steps provided in various KB articles (e.g.,
http://support.microsoft.com/default.aspx/kb/894351 ). I can follow the
steps, but I don't really understand the Microsoft Management Console. I have
a sense that I'm not really succeeding in recreating the file (if the group
policy file is the secedit.sdb file, I know I'm not succeeding because I'm
not ending up with a new secedit.sdb).

As before, any constructive advice will be much appreciated.

===================================