Converting to PDF and "mailto:" command

[Peg]

I am using publisher 2007. When i am inserting an email address (as a
hyperlink) the mailto: preface automatically appears. I cannot add an address
without this default appearing which is usually great
but
When I convert the publisher document to a pdf file, using adobe, it is
automatically inserting another "mailto" making the email address invalid.
ANy suggestions?

 

[lindasinging]

I'm having the EXACT same problem. I publish a newsletter using Publisher
2007. When people click on links in the PDF version (created with the
Microsoft add-in), the e-mail address shows up with a "mailto:" in front of
it. The e-mail can't be sent because the address is invalid with the
"mailto:" in front of it. Is there a fix for this OBVIOUS BUG?

 

[Mike Koewler]

Have you tested this "after" uploading it to your site? It does not work
when viewing it locally but it does when uploaded or if the pdf is
opened in a web browser.

Mike

 

[lindasinging]

I send out the newsletter as an attachment via email. One of my subscribers
notified me of the problem with the links. I did not have this problem with
previous versions of Publisher using PDF Creator.

 

[SSK]

I am having EXACTLY the same problem and cannot find a solution.

Have any of you found a solution?

I have tried all sorts of things and cannot get rid of the "mailto:: which
makes the clicked on link unsendable. Mine won't even send with just 1
mailto: my converting to a pdf does not add a second.
Susan

 

[Mary Sauer]

Type out the email address without the hyperlink, you could underline it and
give it color. After you print to PDF, let Acrobat find the hyperlinks and make
them active. The command is under the Advanced menu, Links. The address must be
typed completely.

 

[SSK]

Yes, I have tried eveything.

Have you tested this "after" uploading it to your site? It does not work
when viewing it locally but it does when uploaded or if the pdf is
opened in a web browser.

Mike

Yes, I have tried everything!

 

[SSK]

I am using Microsoft's pdf converter not a separate one from Adobe. It was a
download for Publisher from MS's site. should this do the same?
Susan

 

[Mary Sauer]

Hi Susan, I just now saved as a PDF (Microsoft's plug-in) with many email
addresses. The PDF automatically made the hyperlinks, I did not have to do
anything else. I did underline and re-color them in Publisher.

 

[SSK]

This did not work for me. The emails underlined and colored were not read as
emails. You used the MS publish as pdf download? and not Acrobat? I read in
Acrobat and it does not see the email addresses as email
Susan

 

[Mary Sauer]

I've used both. When I used the plug-in the emails were made active. When I use
the convert to PDF from the Acrobat toolbar, the emails were made active. If I
print to PDF, I had to manually tell Acrobat to find the emails. (Advanced,
Links). You have to open the PDF in Acrobat, not the reader.

 

[SSK]

I was just told by a support person that Publisher only works with Outlook
and Outlook express. Could this be true? What about all my clients who want
to read pdfs online and may not use these? do I have to buy Adobe Acrobat to
convert these so those people who do not use microsoft can access email links
from publisher?

Susan

 

[Mary Sauer]

Not true, PDF's work with any email program. It is an attachment, all you need
is the Reader. Nowadays there are PDF readers that are not Acrobat.
http://www.foxitsoftware.com/pdf/rd_intro.php

 

[DavidF]

Mary,

FWIW I have been following this thread, and it doesn't help to try Foxit
either. It does not recognize an email that is written out. I tried it with
the Adobe reader version 6, and that doesn't work either.

Bottom line there is a bug with the PDF Add-in in Pub 2007. When you insert
the email address into a Pub page via the insert hyperlink method, use the
PDF add-in to produce a PDF, then the link is still active, but when clicked
it opens OE (my default email client) it inserts mailto:[email protected]
into the address field, which won't work as the OP suggests.

DavidF

 

[DavidF]

What the support person was talking about was that sending Publisher
formatted email messages as the message body, in html format, or as an
image, only works with OE and Outlook. The PDF is sent as an attachment, and
can be emailed with any email client.

The email links in Publisher produced PDFs, are active, but as you said, add
"mailto:" the address when clicked. It is a bug, and don't know that there
is a good workaround. Hopefully this will be fixed in one of the coming SPs.

DavidF

 

[Ed Bennett]

The email links in Publisher produced PDFs, are active, but as you said, add
"mailto:" the address when clicked. It is a bug, and don't know that there
is a good workaround. Hopefully this will be fixed in one of the coming SPs.

I suggest going and validating the bug report at
https://connect.microsoft.com/feedback/ViewFeedback.aspx?FeedbackID=311463&SiteID=227
to make sure that the Publisher team hears about it.

 

[Mary Sauer]

My Acrobat is doing the links without the mail to: The add-in works for me too.
I can only go by my system. I do have problems with a period as in
mary.sauer@here, Acrobat does not pick up the period and will treat the email
address as mary@here