Corrupt printing of emails/PDF from Outlook

U

Upaasna

I am connected to my printer using a TCP/IP port. Everytime I try to print a
file (PDF or other) from and Outlook email, the output is corrupt...I get
random letters and symbols and it prints many many pages. I have Outlook
2003.
Please let me know how to fix. Thanks.
 
H

Hal Hostetler [MVP P/I]

Do other applications print correctly?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
B

Brian Tillman

Upaasna said:
I am connected to my printer using a TCP/IP port. Everytime I try to
print a file (PDF or other) from and Outlook email, the output is
corrupt...I get random letters and symbols and it prints many many
pages. I have Outlook 2003.
Please let me know how to fix. Thanks.

Perhaps you don't have a driver on your PC that can convert the PDF to the
language your printer expects.
 
U

Upaasna

Once corrupt, I can't print on any other applications. I have tried to
delete drivers and get new ones. The printer is HP 4100 PCL....any thoughts?
 
H

Hal Hostetler [MVP-P/I]

Can you print from other applications before the corruption occurs? Can
you print anything from Outlook that doesn't have an attachment (again,
before the corruption occurs)? Can you save an Outlook attachment to your
hard drive and open or print it (E.G. can you save a PDF attachment to your
HD and open it with Acrobat)?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 

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