D
Diane Ross
³Could not open that feature² usually means means that the database daemon
has crashed or been quit.
Options to fix:
1) Open Activity Monitor, select all processes: type in daemon. You will see
the Microsoft Database daemon and the Microsoft AU daemon (this launches the
auto updater.) Quit the Microsoft Database daemon(s). You might need to
Force Quit.
2) Open System Preferences --> Accounts --> Startup Items. Delete all if
more than one Microsoft Database daemon.
3) Open User/Preferences. Delete the com.microsoft.OfficeNotifications.plist
BASICS:
Entourage creates a Microsoft Database daemon when you turn on
Reminders/Notifications.
The Microsoft Database Daemon allows the Reminder to work even if all MS
applications are closed. The daemon is actually used all the time to access
the Database. Even Word uses it. This is why you need to Quit Notifications
and/or the Microsoft Database daemon when you install MS updates. It could
also interfere with backup applications like Time Machine.
If you have Office Notifications/Reminders enabled you will see the
Microsoft Database daemon in your startup items. You should only have one.
System Preferences --> Accounts --> Startup Items
If you have more than one, delete them all and let one of the Office
applications create a new one. Multiple daemons in startup can cause
crashes.
Note: Switching back and forth between Entourage 2004 and Entourage 2008 for
example, creates multiple daemons. You should quit Notifications and/or the
daemon before launching another version.
Starting with Entourage 2004, the daemon is also used to run the option in
the the Database Utility to "Verify Automatically in Background". If the
daemon is turned off, "Verify Automatically in Background" will not take
place.
Spotlight will index any cache files the Entourage daemon has created even
if the daemon is not launched, but no new cache files will be created until
the daemon is launched again. If the Microsoft Sync daemon never launches,
there's no way for Entourage to sync data with Sync Services.
Even more info on the Microsoft Database daemon including handy script for
quitting:
<http://www.entourage.mvps.org/glossary/daemon.html>
Bookmark this link to check for solutions when you are crashing:
<http://www.entourage.mvps.org/troubleshoot/crashes.html>
Bookmark this link to check for error messages:
<http://www.entourage.mvps.org/error/page.html>
This error has been documented here:
<http://www.entourage.mvps.org/error/couldnotopen.html>
Tiny URL
<http://tinyurl.com/4nkwc5>
has crashed or been quit.
Options to fix:
1) Open Activity Monitor, select all processes: type in daemon. You will see
the Microsoft Database daemon and the Microsoft AU daemon (this launches the
auto updater.) Quit the Microsoft Database daemon(s). You might need to
Force Quit.
2) Open System Preferences --> Accounts --> Startup Items. Delete all if
more than one Microsoft Database daemon.
3) Open User/Preferences. Delete the com.microsoft.OfficeNotifications.plist
BASICS:
Entourage creates a Microsoft Database daemon when you turn on
Reminders/Notifications.
The Microsoft Database Daemon allows the Reminder to work even if all MS
applications are closed. The daemon is actually used all the time to access
the Database. Even Word uses it. This is why you need to Quit Notifications
and/or the Microsoft Database daemon when you install MS updates. It could
also interfere with backup applications like Time Machine.
If you have Office Notifications/Reminders enabled you will see the
Microsoft Database daemon in your startup items. You should only have one.
System Preferences --> Accounts --> Startup Items
If you have more than one, delete them all and let one of the Office
applications create a new one. Multiple daemons in startup can cause
crashes.
Note: Switching back and forth between Entourage 2004 and Entourage 2008 for
example, creates multiple daemons. You should quit Notifications and/or the
daemon before launching another version.
Starting with Entourage 2004, the daemon is also used to run the option in
the the Database Utility to "Verify Automatically in Background". If the
daemon is turned off, "Verify Automatically in Background" will not take
place.
Spotlight will index any cache files the Entourage daemon has created even
if the daemon is not launched, but no new cache files will be created until
the daemon is launched again. If the Microsoft Sync daemon never launches,
there's no way for Entourage to sync data with Sync Services.
Even more info on the Microsoft Database daemon including handy script for
quitting:
<http://www.entourage.mvps.org/glossary/daemon.html>
Bookmark this link to check for solutions when you are crashing:
<http://www.entourage.mvps.org/troubleshoot/crashes.html>
Bookmark this link to check for error messages:
<http://www.entourage.mvps.org/error/page.html>
This error has been documented here:
<http://www.entourage.mvps.org/error/couldnotopen.html>
Tiny URL
<http://tinyurl.com/4nkwc5>