Crashing printing HTML mails

[Paul Duane]

Hi, I am having a problem with Outlook 2003 crashing when i try to print HTML
mail. i can get around this by forwarding the mail on to myself as plain
text. I get the following error in the event log

Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault
address 0x0e99d640.

and there is nothing on the Help and Support Centre about this error.

I am running XP Service pack 2, and Office 2003 SP2

Any help would be appreciated.

 

[BillR [MVP]]

See if updating your Printer drivers helps.
At what stage of printing does this happen? Does it happen if you choose to
print to another printer?