custom animation exit menu

[Jabez]

I am using Office Student teacher Edition 2003
When highlighting the exit chioce menu in custom animation it exits out of
powerpoint
this also happens when the movie & sounds choice is highlighted in the
insert menu.
Is there a fix for these problems. Thanks

 

[David M. Marcovitz]

The first thing to try is to go to the Help menu and choose Detect and
Repair. In case it is not obvious, this is not normal behavior and should
not be happening.
--David

--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

 

[Jabez]

Thank David have already tried that have also tried reinstalling completely
jabez

 

[David M. Marcovitz]

Hmm. I'm stumped. Perhaps others have better suggestions. Here are a few
"grasping at straws" ideas:

(1) Did you buy a legitimate copy of the program, or did you get it from
somewhere such as eBay where you couldn't verify the legitimacy of the
program. I mention this because I had a guest speaker in my class on
Tuesday from the Business Software Association (http://www.bsa.org/), and
he showed us copies of counterfeit disks that looked legitimate but were
not.
(2) Have you applied all updates to Windows and Office. Service Pack 1
for Office 2003 fixes a lot of problems.
(3) Have you tried disabling virus protection. Some virus protection
software interferes with PowerPoint on occasion, or at least that's what
I read in this newsgroup. Don't go without virus protection for long, but
it's worth a try to turn it off.

Those are my "grasping at straws" suggestions. I'm hoping that someone
who really knows what he/she is talking about chimes in with a better
answer.

--David

--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/