document imaging as printer has disappeared

[Corinne]

I was able to save webpages & other docs by "printing" them with the
Microsoft Office Document Imaging as a printer...all of a sudden it has
disappeared from my printers.
Any ideas?`

 

[Susan Ramlet]

Hi, Corinne,

Have you recently applied any patches?

Try repairing your Office installation and see if that resolves the matter.

 

[Corinne]

I can't get me "repair" to work. It says prepairing to install but just
hangs. Any other ways around this or to repair the repair?

 

[Susan Ramlet]

What version of Office and Windows are you running?

 

[Corinne]

2003 Office & XP.

What version of Office and Windows are you running?

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.

 

[Susan Ramlet]

Well, the first things I'd try would be to:

Clean out your temp directory (c:\temp, c:\winnt\temp or c:\windows\temp)
Run a scandisk
Run a disk defragmentation
Ensure you have enough memory and virtual memory
Reboot

Try the install again. (You might also try to uninstall and re-install, but
I suspect you may have the same result as installing.)

If your system is in good shape, try running setup using a verbose log file,
and see if that gives you any clues.

How to use a setup log file to troubleshoot setup problems in Office 2003:
http://support.microsoft.com/kb/826511/en-us