downloading messages from a pop account

C

chris

I have set up my Outlook to my excite account. I am able to send out emails but when I want to download the messages from my excite account I continue to get the message
A timeout occurred while communicating with the server. Account pop3.excite.com. POP3 Server: 'pop3.excite.com', Error Number: 0x800ccc19
 
D

Diane Poremsky [MVP]

does excite support pop3 and is that the correct server name? Are you using an antivirus scanner or firewall? does it work if you disable them?
 
C

Chris

Hello Diane
It is a pop3 account and I am positive that it is correct. I do have Norton Antivirus software but when I disable it for scanning incoming emails I still get an error message saying that the TCP/IP connection was unexpectedly terminated by the server.
 

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