Drawing Toolbar Problem

[Guy_Kudlemyer]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

Hello:

I'm using Excel for Mac 2004 on a PPC Mac with 10.4.11.

When I have an Excel file open and I want to show the Drawing Toolbar, instead I get the never-ending multi-colored spinning pizza. This is only a recent problem (started yesterday), as it has always worked perfectly before. I decided that it must be some sort of Preferences problem, so I went to trash a Preferences file, but could find no Prefs file specifically associated with Excel.

Thanks for any help you can offer!

--Guy
Thurston, OR

 

[JE McGimpsey]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

When I have an Excel file open and I want to show the Drawing Toolbar,
instead I get the never-ending multi-colored spinning pizza. This is only a
recent problem (started yesterday), as it has always worked perfectly before.
I decided that it must be some sort of Preferences problem, so I went to
trash a Preferences file, but could find no Prefs file specifically
associated with Excel.

First, all the preferences are in your

~:Libraryreferences:Microsoft

folder (where ~ is your home directory).

Second, make sure you trash preferences with XL (better: all Office
apps) closed, otherwise XL will write the bad data it has in memory back
to the new preference files instead of creating new ones from factory
settings.

Try this file first:

Excel Toolbars (11)

Restart Excel and try to bring up the toolbar. If that doesn't work,
try:

com.microsoft.Excel.prefs.plist
com.microsoft.Office.prefs.plist

 

[Guy_Kudlemyer]

This answered my question and solved my problem.

I trashed Excel Toolbars (11) and everything is back to normal.

Thank you so much for your help!