Duplicate email download after restart Outlook 2003sp2

P

Pat

If I click on Send and Receive after opening Outlook it downloads everything left on the servers,
adding these messages to those downloaded last time I opened it, thus creating duplicates. If I now
click Send and Receive repeatedly it will not re-download the old messages. (but will download new
messages.) i.e. no more duplicates appear.
However, if I close Outlook 2003sp2 (wait for a few seconds) and then open it again, now the first
time I click on Send and Receive it downloads everything stored on the server again. i.e.
duplicates occur. If I open, download and close 5 times I get five duplicates in the inbox of each
message stored on the server. (Sorry to be so verbose!)

I want to leave messages on the server for 5 days and have set the accounts to do this. I have
several accounts that have different email addresses but share the same server and want to receive
from them all.

I am on XPSP2 and, until yesterday, used OE and everything (as above) worked fine. I am a home user
and thought, since I had Office 2003 ,I would give Outlook a try. I liked the Junk Email Filter and
deleted (in Outlook 2003sp2) all my message rules.
So far, I have uninstalled and reinstalled office 2003 (Student and Teacher Edition) and updated it
again to SP2. I have created a new .pst file and deleted the old ones, followed by exporting my data
from OE and redoing all the option settings in Outlook. I have read all the Microsoft articles
dealing with duplicates over the last few years and have noted the number of duplicate-removers for
sale. The two I tried (LBE and MAPIlab) did not work. I have read numerous web posts complaining of
similar problems.
Microsoft articles now claim that acknowledged duplicate problems are fixed in XPSp2 and
Outlook2003sp2. However, unless I am doing something silly, I think that they are wrong, that the
program is buggy and that I would be better off with OE. That could be coloured by the 10 hours of
frustration I have incurred:)

Can anyone help, concur or commiserate, please?

Pat.
 
P

Pat

Forgot to say this is with POP3 email on several different servers and not using Exchange (whatever
that is!)

Pat.
 
H

hleusch

Have you checked your e-mail accounts by Outlook-Tools-Email
accounts-Change/view. Sometimes a duplicate e-mail iaccount is added to that
list of accounts with a different name, resulting in one time double
downloads.
 
P

Pat

hleusch said:
Have you checked your e-mail accounts by Outlook-Tools-Email
accounts-Change/view. Sometimes a duplicate e-mail iaccount is added to that
list of accounts with a different name, resulting in one time double
downloads.

* Thanks but there are no duplicated accounts in the accounts list (several differently named
accounts must use the same servers - which I presume is the same for most folk)
 

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