Email Not Refreshing

[mmullins]

My new email does not auto refresh. THe new email does
not show up until I physically click on the inbox and
then I get all of the new email since I last clicked on
the inbox.

Any ideas??

 

[Jeff Stephenson [MSFT]]

I assume that you have an Exchange server. The problem is that the "UDP
packets" that Exchange is sending to Outlook to let it know that there's new
mail aren't reaching Outlook. This could be because of misconfiguration of
a router, proxy server, or firewall. Have your network administrator look
into these (and look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052) to see if
those might be the problem. If they aren't, make the registry changes in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (for Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(for Outlook 2000) to cause Outlook to start asking Exchange whether there's
new mail rather than waiting for Exchange to notify it.