Email received but immediately disappears from one user to one receipient

[George Looney]

I have a situation where email from one user within our domain, shows in the
Inbox and preview, but immediately disappears. It is not in the Deleted
Items or Junk Mail, and no rules are set. Emails from other users, within
the domain and from outside, arrive fine. Messages is selected as the View.
Others within the domain are receiving messages from the sender fine. I
logged on to a different machine as the sender, sent an email, and the
recipient received it correctly. This led me to believe that there may be a
virus/spyware issue on the senders machine. After running multiple
anti-spyware programs and anti-virus programs on the senders, the problem
still exists.

I have checked Views, Rules, and the Blocked
domain list and all look fine, but still the emails appear and then
immediately disappear, only from the one sender.

The other part that still is confusing to me is that if I log on as the
sender to another machine and send the email to the same recipient,
everything is fine. This keeps leading me back to the sender's
machine/config as the issue, but I haven't found a problem there either!

At this point I'm baffled. We are using Office 2003 and Windows XP SP2 on
both machines.

Any help is greatly appreciated!

Thanks,
George

 

[Lanwench [MVP - Exchange]]

In

I have a situation where email from one user within our domain, shows
in the Inbox and preview, but immediately disappears. It is not in
the Deleted Items or Junk Mail, and no rules are set. Emails from
other users, within the domain and from outside, arrive fine. Messages is
selected as the View. Others within the domain are
receiving messages from the sender fine. I logged on to a different
machine as the sender, sent an email, and the recipient received it
correctly. This led me to believe that there may be a virus/spyware
issue on the senders machine. After running multiple anti-spyware
programs and anti-virus programs on the senders, the problem still
exists.
I have checked Views, Rules, and the Blocked
domain list and all look fine, but still the emails appear and then
immediately disappear, only from the one sender.

The other part that still is confusing to me is that if I log on as
the sender to another machine and send the email to the same
recipient, everything is fine. This keeps leading me back to the
sender's machine/config as the issue, but I haven't found a problem
there either!
At this point I'm baffled. We are using Office 2003 and Windows XP
SP2 on both machines.

Any help is greatly appreciated!

Thanks,
George

Disable all rules and test.
Also might try running OL once with the /resetviews switch from the Start |
Run line... will reset the built-in views back to the defaults.

 

[Jeff Davies]

George,
You have cross posted this in microsoft.public.outlook.general. (I hate
that).
See response there.
Jeff Davies

 

[Lanwench [MVP - Exchange]]

In

George,
You have cross posted this in microsoft.public.outlook.general. (I
hate that).

....actually, crossposting would've been nice - this is 'multiposting' ;-)