Error after Outlook is closed

K

Kiwi Harry

I have started to receive an error after I have closed Outlook. Upon exiting
Outlook, I get the message that Outlook has encountered a problem and needs
to close. The error report contain the following information:

AppName: outlook.exe AppVer: 11.0.8217.0 AppStamp:480f95d9
ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
fDebug: 0 Offset: 01a4678c

I have tried Detect and Repair and have also run SCANPST.EXE. both have not
resolved the issue.

I run Outlook 2003 SP3.

Any suggestions on what else I should try?

Thanks
Harry
 
M

Milly Staples [MVP - Outlook]

How big is the .pst file? What file format are you using - Unicode (new to
Outlook 2003) or Ansi (97-2002) format?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Kiwi Harry asked:

| I have started to receive an error after I have closed Outlook. Upon
| exiting Outlook, I get the message that Outlook has encountered a
| problem and needs to close. The error report contain the following
| information:
|
| AppName: outlook.exe AppVer: 11.0.8217.0 AppStamp:480f95d9
| ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
| fDebug: 0 Offset: 01a4678c
|
| I have tried Detect and Repair and have also run SCANPST.EXE. both
| have not resolved the issue.
|
| I run Outlook 2003 SP3.
|
| Any suggestions on what else I should try?
|
| Thanks
| Harry
 
K

Kiwi Harry

My .pst file is approx 520MB. I am mindful of the 2GB size limit, so start a
new .pst file every year. The file format is Unicode.

Thanks
Harry
 
K

Kiwi Harry

Hi Milly.

Looks like I may have found the cause of my problem. It may have been
Activesync causing it. I managed to find and install a utility about 3 days
ago to disable Activesync from my taskbar and since then I have not had the
error.

Regards
Harry

Kiwi Harry said:
My .pst file is approx 520MB. I am mindful of the 2GB size limit, so start a
new .pst file every year. The file format is Unicode.

Thanks
Harry

Milly Staples said:
How big is the .pst file? What file format are you using - Unicode (new to
Outlook 2003) or Ansi (97-2002) format?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Kiwi Harry asked:

| I have started to receive an error after I have closed Outlook. Upon
| exiting Outlook, I get the message that Outlook has encountered a
| problem and needs to close. The error report contain the following
| information:
|
| AppName: outlook.exe AppVer: 11.0.8217.0 AppStamp:480f95d9
| ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
| fDebug: 0 Offset: 01a4678c
|
| I have tried Detect and Repair and have also run SCANPST.EXE. both
| have not resolved the issue.
|
| I run Outlook 2003 SP3.
|
| Any suggestions on what else I should try?
|
| Thanks
| Harry
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