Error message when attempting to open Publisher 2000.

[haroz]

Publisher 2000 suddenly stopped responding, produces error message. I have
uninstalled and reinstalled program a few times but new installations give
same results.
Thanks for all help! Roz

 

[John Inzer]

Publisher 2000 suddenly stopped responding, produces
error message. I have uninstalled and reinstalled
program a few times but new installations give same
results.
Thanks for all help! Roz

==============================
What is the error message?


--

*Notice*
This is not tech support.
I am only a volunteer.....

Solutions that work for
me may not work for you.

Proceed at your own risk.

John Inzer
Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

 

[Mary Sauer]

It would be helpful to know the error message. The crystal ball doesn't work
real well.
More times than not in Publisher 2000 an error will result when your printer
driver is either corrupt or out of date. Do you have the error in safe mode?

 

[haroz]

Thanks for writing! The error message doesn't seem awfully helpful to me but
maybe you'll understand it better than I do.
AppName: mspub.exe AppVer: 6.0.1.436 ModName: hpzpm309.dll
ModVer: 2.236.2.0 Offset: 000354b3

I also forgot to mention that I'm using Windows XP. Possibly it doesn't
likr such an old version of Publisher, but it's been working for more than a
couple years.
Roz

 

[John Inzer]

Thanks for writing! The error message doesn't seem
awfully helpful to me but maybe you'll understand it
better than I do. AppName: mspub.exe AppVer:
6.0.1.436 ModName: hpzpm309.dll ModVer: 2.236.2.0
Offset: 000354b3

I also forgot to mention that I'm using Windows XP.
Possibly it doesn't likr such an old version of
Publisher, but it's been working for more than a couple
years.
Roz

================================
That indicates an issue with an HP Printer.

Maybe installing an updated driver would help.

The following link is to a discussion forum where
the same error is being discussed:
http://www.computing.net/office/wwwboard/forum/3147.html

--

*Notice*
This is not tech support.
I am only a volunteer.....

Solutions that work for
me may not work for you.

Proceed at your own risk.

John Inzer
Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

 

[Mary Sauer]

It is a HP printer .dll.
I can only find one KB article, but it could help you.
"This program has encountered an error" error message when you try to start
Streets & Trips or MapPoint
http://support.microsoft.com/kb/310596/en-us

How to troubleshoot problems that you may experience when you try to print to a
local printer by using Office programs in Windows XP
http://support.microsoft.com/kb/870622/en-us

 

[haroz]

Thanks again--that did it! Roz

 

[Mary Sauer]

Hey, that's great, thanks for posting back. It is always appreciated.