Error when opening help file

P

Pieter Pretorius

Hi,
Whenever I try to look at a help topic, after doing a search fot it, Windows
tell me that it encountered a problem with this file and cannot open it. I
have tried detect and repair as well as unistalling and reinstalling Office
2003.

Any help?

Pieter
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Eric Lawrence [MSFT]

Are you using web-based help, or your local offline help files?

What is the exact text of the error message?

For a momentary workaround, you can search for help online directly at
http://office.microsoft.com/assistance/

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
P

Pieter Pretorius

Hi,
The first image didn't save. I first get the window that says an Office
component encountered an error and couldn't be opened. This is that window
that asks you if you want to send the error to Micorsoft. The next time the
jpg file saved with the previous message appears.

Pieter.
 
E

Eric Lawrence [MSFT]

This means that your installation of MSOHelp.exe isn't working correctly.
If detect and repair and reinstall didn't help, I'm afraid you'll probably
have to call product support.

Are you running an up-to-date virus scanner?

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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