files won't open in FP

T

Trish

I have FP 2000 and have used it for several years with no
problems. Suddenly I cannot open any webpages. When I
click a file to open it in FP the software hangs up and
then I do a control alt delete and see that MS FP isn't
responding. I've tried rebooting, uninstalling the sw,
and reinstalling it from the disk and still cannot get any
files to open. Please help. Thanks
 
T

Tom Pepper Willett

Have you tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE
6) Install all Service Packs for your OS, IE, and MS Office

Also See http://support.microsoft.com/default.aspx?scid=kb;en-us;324843
--
=====================================================
Tom Pepper Willett [Microsoft MVP - FrontPage]
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Microsoft FrontPage:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
http://msdn.microsoft.com/office/understanding/frontpage/

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| I have FP 2000 and have used it for several years with no
| problems. Suddenly I cannot open any webpages. When I
| click a file to open it in FP the software hangs up and
| then I do a control alt delete and see that MS FP isn't
| responding. I've tried rebooting, uninstalling the sw,
| and reinstalling it from the disk and still cannot get any
| files to open. Please help. Thanks
 

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