further report on Receive Entire Message deletion

M

matt neuburg

Earlier, I reported that Receive Entire Message destroys the message. I
got a note from someone at Microsoft asking for further details, and so
I did a little test. I thought I'd repeat here what I told him:

First, I sent myself a message with an attached PDF of about 1 MB in
size, hqx-encoded. I'm set up to partially received messages over 40K,
so when I received this, I was told the remainder of it was still on the
server.

I selected the message listing in the mailbox and chose Message >
Receive Entire Message.

The progress window showed a message downloading. Oddly, the subject
listed in the progress window was a completely different subject!! In
fact it was the subject of a message I had received about a week before,
another large message that was also still sitting on the server. And the
progress bar miscalculated; it got to the end, but the download
continued for about 20 seconds more (I could see the lights blinking in
my dsl modem). This is because the message actually being download was
7MB, not just the 1 MB of the correct message.

Finally it was all over. The progress window slid closed. Back in the
message window, the message I had selected, the one I had sent myself,
was gone. It isn't in any mailbox or in the trash. The one that *did*
download *was* in the In box, but I can't tell if that just happened or
whether it had been there all along (sorry).

Using another tool, I discovered that both the message I had sent myself
and the message that actually downloaded were still on the server. So
there are *three* problems here.

(1) The message still on the server was misidentified; we downloaded the
wrong thing.

(2) After the download, the message selected at the client end was
deleted. This is far and away the most serious part of the problem.

(3) The downloaded material was not deleted from the server in this
case. (However, I'm pretty sure that at the time I discovered the bug,
it *was* deleted - thus it was deleted both at the server and the
client, which is why this bug is so dangerous.) m.
 

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