how to change default delivery location to my new pst file

[sf=]

dear all.
my user has outlook 2000 sp3 running on windows 2000.
i have change the default delivery location to my new pst file in
account manager,
but it did not work, new email is delivered to old pst file.
do you have any idea on resolving this issue??

 

[Milly Staples [MVP - Outlook]]

Try renaming the old .pst to .old and then retry it when Outlook is opened -
point it to the new .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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After furious head scratching, sf= asked:

| dear all.
| my user has outlook 2000 sp3 running on windows 2000.
| i have change the default delivery location to my new pst file in
| account manager,
| but it did not work, new email is delivered to old pst file.
| do you have any idea on resolving this issue??

 

[sf=]

hi,
thank for your respond.
should i rename the old pst like this "2005.old from windows explorer
without pst extension.
can i open the old pst after doing that process.


thank in advance

 

[Brian Tillman]

my user has outlook 2000 sp3 running on windows 2000.
i have change the default delivery location to my new pst file in
account manager,
but it did not work, new email is delivered to old pst file.

Did you stop and restart Outlook?

 

[sf=]

dear.
i have changed the pst file extension to 2005.old
after that, i stop and restart but outlook could not open the pst.
should i rename it to old.pst ??

my outlook use IMAP.
or it's because i use IMAP??

regards

 

[Brian Tillman]

i have changed the pst file extension to 2005.old
after that, i stop and restart but outlook could not open the pst.
should i rename it to old.pst ??

CHanging a PST extension from ".pst" to something else will make it unusable
in Outlook. Never change the extension of you intend to use it in Outlook.
Change its name instead.

my outlook use IMAP.
or it's because i use IMAP??

The PST associated with the IMAP account can never be the delivery location.