I have outlook 2003 and I can't import my .pst file

[Wally]

I have just purchased a new Desktop running Microsoft Office Home and Student
2007. I installed the new software aover my Microsoft Office 2003
Student/Teacher Editiond and my Outlook 2003 works. The problem I am having
is that when I try to load my outlook.pst file, I can't seem to get it to
work. I know that office 2007 Student doesn't include Outlook 2003 but I
should still be able to use it and import my file.

My Desktop looks like this:

PC – Acer Aspire E380 PC
S/N: PTS550X30715043D42704
SNID: 71501736427
MAC Address: 00-19-21-EA-25-FB
Cust. ID: ASE380-UD422A
Hard Drive: 250 GB SATA Hard Drive
Processor: AMD Athlon 64 x 2 Processor 4200 2.2 GHz,
Memory: 1GB DDR11/ 32 Bit Operating System
Video:
Optical Drive: DVD-RW Dual Double Layer
Optical Mouse
Network: 10/100/1000Mps Ethernet LAN


Software – Microsoft Office Home and Student 2007

Software – Microsoft Windows Vista Home Premium


Any suggestions would be greatly appreciated.

Thank You!

 

[Russ Valentine [MVP-Outlook]]

Ummm... since Home and Student does not include Outlook, with what
application were you expecting to be able to use a PST file? Only one
application can use a PST file. Outlook.

 

[Milly Staples [MVP - Outlook]]

Copy the .pst file to My Documents for easy backup. Then, Open Outlook, use File->Open->Outlook Data file and browse to your saved .pst file. Make it the default delivery location (you may want to give it a unique name first like "useroutlook.pst") using the Accounts setup button. Right click and close the one created when you just installed Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Wally asked:

| I have just purchased a new Desktop running Microsoft Office Home and
| Student 2007. I installed the new software aover my Microsoft Office
| 2003 Student/Teacher Editiond and my Outlook 2003 works. The problem
| I am having is that when I try to load my outlook.pst file, I can't
| seem to get it to work. I know that office 2007 Student doesn't
| include Outlook 2003 but I should still be able to use it and import
| my file.
|
| My Desktop looks like this:
|
| PC – Acer Aspire E380 PC
| S/N: PTS550X30715043D42704
| SNID: 71501736427
| MAC Address: 00-19-21-EA-25-FB
| Cust. ID: ASE380-UD422A
| Hard Drive: 250 GB SATA Hard Drive
| Processor: AMD Athlon 64 x 2 Processor 4200 2.2 GHz,
| Memory: 1GB DDR11/ 32 Bit Operating System
| Video:
| Optical Drive: DVD-RW Dual Double Layer
| Optical Mouse
| Network: 10/100/1000Mps Ethernet LAN
|
|
| Software – Microsoft Office Home and Student 2007
|
| Software – Microsoft Windows Vista Home Premium
|
|
| Any suggestions would be greatly appreciated.
|
| Thank You!

 

[Russ Valentine [MVP-Outlook]]

I'm still wondering whether an in place "upgrade" of Office to a version
that does not include Outlook will really leave Outlook 2003 intact. Even
upgrade installations of Office to versions that do include Outlook do not
leave it intact. This will be an interesting experiment.
--
Russ Valentine
[MVP-Outlook]
"Milly Staples [MVP - Outlook]"
Copy the .pst file to My Documents for easy backup. Then, Open Outlook, use
File->Open->Outlook Data file and browse to your saved .pst file. Make it
the default delivery location (you may want to give it a unique name first
like "useroutlook.pst") using the Accounts setup button. Right click and
close the one created when you just installed Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Wally asked:

| I have just purchased a new Desktop running Microsoft Office Home and
| Student 2007. I installed the new software aover my Microsoft Office
| 2003 Student/Teacher Editiond and my Outlook 2003 works. The problem
| I am having is that when I try to load my outlook.pst file, I can't
| seem to get it to work. I know that office 2007 Student doesn't
| include Outlook 2003 but I should still be able to use it and import
| my file.
|
| My Desktop looks like this:
|
| PC – Acer Aspire E380 PC
| S/N: PTS550X30715043D42704
| SNID: 71501736427
| MAC Address: 00-19-21-EA-25-FB
| Cust. ID: ASE380-UD422A
| Hard Drive: 250 GB SATA Hard Drive
| Processor: AMD Athlon 64 x 2 Processor 4200 2.2 GHz,
| Memory: 1GB DDR11/ 32 Bit Operating System
| Video:
| Optical Drive: DVD-RW Dual Double Layer
| Optical Mouse
| Network: 10/100/1000Mps Ethernet LAN
|
|
| Software – Microsoft Office Home and Student 2007
|
| Software – Microsoft Windows Vista Home Premium
|
|
| Any suggestions would be greatly appreciated.
|
| Thank You!

 

[Milly Staples [MVP - Outlook]]

From reading the OP's post, it sounds like he got a new PC with H&S and added Outlook 2003 to it - no upgrade in play. But I agree, when I upgraded from 2003 to 2007, things were so ugly a new profile was the only way to fix it. Time will tell us from the numbers and types of posts here in the Outlook groups.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Russ Valentine [MVP-Outlook] asked:

| I'm still wondering whether an in place "upgrade" of Office to a
| version that does not include Outlook will really leave Outlook 2003
| intact. Even upgrade installations of Office to versions that do
| include Outlook do not leave it intact. This will be an interesting
| experiment.
|
|| I have just purchased a new Desktop running Microsoft Office Home and
|| Student 2007. I installed the new software aover my Microsoft Office
|| 2003 Student/Teacher Editiond and my Outlook 2003 works. The problem
|| I am having is that when I try to load my outlook.pst file, I can't
|| seem to get it to work. I know that office 2007 Student doesn't
|| include Outlook 2003 but I should still be able to use it and import
|| my file.
||
|| My Desktop looks like this:
||
|| PC – Acer Aspire E380 PC
|| S/N: PTS550X30715043D42704
|| SNID: 71501736427
|| MAC Address: 00-19-21-EA-25-FB
|| Cust. ID: ASE380-UD422A
|| Hard Drive: 250 GB SATA Hard Drive
|| Processor: AMD Athlon 64 x 2 Processor 4200 2.2 GHz,
|| Memory: 1GB DDR11/ 32 Bit Operating System
|| Video:
|| Optical Drive: DVD-RW Dual Double Layer
|| Optical Mouse
|| Network: 10/100/1000Mps Ethernet LAN
||
||
|| Software – Microsoft Office Home and Student 2007
||
|| Software – Microsoft Windows Vista Home Premium
||
||
|| Any suggestions would be greatly appreciated.
||
|| Thank You!

 

[Russ Valentine [MVP-Outlook]]

Not so sure, since the Wally says he installed "over" Office 2003. At any
rate, we're in guinea pig territory here, and Wally is the current guinea
pig.
--
Russ Valentine
[MVP-Outlook]
"Milly Staples [MVP - Outlook]"
From reading the OP's post, it sounds like he got a new PC with H&S and
added Outlook 2003 to it - no upgrade in play. But I agree, when I upgraded
from 2003 to 2007, things were so ugly a new profile was the only way to fix
it. Time will tell us from the numbers and types of posts here in the
Outlook groups.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Russ Valentine [MVP-Outlook] asked:

| I'm still wondering whether an in place "upgrade" of Office to a
| version that does not include Outlook will really leave Outlook 2003
| intact. Even upgrade installations of Office to versions that do
| include Outlook do not leave it intact. This will be an interesting
| experiment.
|
|| I have just purchased a new Desktop running Microsoft Office Home and
|| Student 2007. I installed the new software aover my Microsoft Office
|| 2003 Student/Teacher Editiond and my Outlook 2003 works. The problem
|| I am having is that when I try to load my outlook.pst file, I can't
|| seem to get it to work. I know that office 2007 Student doesn't
|| include Outlook 2003 but I should still be able to use it and import
|| my file.
||
|| My Desktop looks like this:
||
|| PC – Acer Aspire E380 PC
|| S/N: PTS550X30715043D42704
|| SNID: 71501736427
|| MAC Address: 00-19-21-EA-25-FB
|| Cust. ID: ASE380-UD422A
|| Hard Drive: 250 GB SATA Hard Drive
|| Processor: AMD Athlon 64 x 2 Processor 4200 2.2 GHz,
|| Memory: 1GB DDR11/ 32 Bit Operating System
|| Video:
|| Optical Drive: DVD-RW Dual Double Layer
|| Optical Mouse
|| Network: 10/100/1000Mps Ethernet LAN
||
||
|| Software – Microsoft Office Home and Student 2007
||
|| Software – Microsoft Windows Vista Home Premium
||
||
|| Any suggestions would be greatly appreciated.
||
|| Thank You!

 

[Brian Tillman]

I have just purchased a new Desktop running Microsoft Office Home and
Student 2007. I installed the new software aover my Microsoft Office
2003 Student/Teacher Editiond and my Outlook 2003 works. The problem
I am having is that when I try to load my outlook.pst file, I can't
seem to get it to work.

What happens whan you try?

 

[Karl Timmermans]

This is just some trivia re: multiple Office installs on a single machine

We have one particular test system where multiple versions of MS Office are
installed and have never had an issue with Outlook going forwards or
backwards in terms of Outlook version but there are a few things that are
followed:
#1 - We don't let the Office install "automatically replace" any apps
for the most part (Outlook being the exception if it's being included in the
install since it's not an option) - we either include/exclude apps via a
custom install leaving prior versions intact.
#2 - Have frequently re-installed <Outlook Only> using the same profile
afterwards (with appropriate format of PST files being usable)
#3 - Make sure that the appropriate version of Word is set to match the
version of Outlook in use.
(this is not something that is recommended - ours is simply a "test" system
to try different things within MS Office as a whole. The biggest annoyance
being Office will always re-install itself when opening a version of an
Office app (i.e. Word/Access/Excel etc) which differs from the last
currently installed version so really not a viable operational scenario for
regular use IMHO).

Beyond that haven't run into any major issues. As mentioned - this is just
some trivia about our experience. It may be possible that the install for
the Student/Teacher edition does things differently (not an edition we've
ever installed so not aware of install options) but seems odd that based on
the description, O'2003 still remains operational with the issue being that
the PST file cannot be "loaded" (not sure what that term "loaded" means).
Just creating a new profile in this case may be all that's required (MS Word
version aside for editing purposes).

Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com

 

[Wally]

I'm still wondering whether an in place "upgrade" of Office to a version
that does not include Outlook will really leave Outlook 2003 intact. Even
upgrade installations of Office to versions that do include Outlook do not
leave it intact. This will be an interesting experiment.
--
Russ Valentine
[MVP-Outlook]
"Milly Staples [MVP - Outlook]"
Copy the .pst file to My Documents for easy backup. Then, Open Outlook, use
File->Open->Outlook Data file and browse to your saved .pst file. Make it
the default delivery location (you may want to give it a unique name first
like "useroutlook.pst") using the Accounts setup button. Right click and
close the one created when you just installed Outlook.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Wally asked:

| I have just purchased a new Desktop running Microsoft Office Home and
| Student 2007. I installed the new software aover my Microsoft Office
| 2003 Student/Teacher Editiond and my Outlook 2003 works. The problem
| I am having is that when I try to load my outlook.pst file, I can't
| seem to get it to work. I know that office 2007 Student doesn't
| include Outlook 2003 but I should still be able to use it and import
| my file.
|
| My Desktop looks like this:
|
| PC – Acer Aspire E380 PC
| S/N: PTS550X30715043D42704
| SNID: 71501736427
| MAC Address: 00-19-21-EA-25-FB
| Cust. ID: ASE380-UD422A
| Hard Drive: 250 GB SATA Hard Drive
| Processor: AMD Athlon 64 x 2 Processor 4200 2.2 GHz,
| Memory: 1GB DDR11/ 32 Bit Operating System
| Video:
| Optical Drive: DVD-RW Dual Double Layer
| Optical Mouse
| Network: 10/100/1000Mps Ethernet LAN
|
|
| Software – Microsoft Office Home and Student 2007
|
| Software – Microsoft Windows Vista Home Premium
|
|
| Any suggestions would be greatly appreciated.
|
| Thank You!

 

[Wally]

Hi Milly, I have tried everything including your suggestions but I have one
problem, I don't have an "Accounts setup button".