IE7 caused dialer problem

H

Harry

IE7 caused two dialer windows to pop up, the first one was the Windows
Dial-up Connection window. The second, the Earthlink dialer window, popped
up after I clicked the "dial" button on the first. This apparently caused
Outlook 2003 to go unstable. Outlook now gives me the following error
message when I click Tools>E-Mail Accounts... :"The operation failed due to
a registry or installation problem. Restart Outlook and try again. If the
problem persists, please reinstall. Could not complete the operation. One or
more parameter values are not valid." I restarted and have reinstalled
Outlook with IE7 installed, and with IE7 removed. Have also tried the
Help>Detect and Repair in Outlook. Still have the problem with Outlook.
Outlook Express 6 works OK.
 
B

Brian Tillman

Harry said:
IE7 caused two dialer windows to pop up, the first one was the Windows
Dial-up Connection window. The second, the Earthlink dialer window,
popped up after I clicked the "dial" button on the first. This
apparently caused Outlook 2003 to go unstable. Outlook now gives me
the following error message when I click Tools>E-Mail Accounts...
:"The operation failed due to a registry or installation problem.
Restart Outlook and try again. If the problem persists, please
reinstall. Could not complete the operation. One or more parameter
values are not valid." I restarted and have reinstalled Outlook with
IE7 installed, and with IE7 removed. Have also tried the Help>Detect
and Repair in Outlook. Still have the problem with Outlook. Outlook
Express 6 works OK.

Does Outlook start in safe mode?
 
H

Harry

Brian Tillman said:
Click Start>Run. Enter

outlook.exe /safe

Click OK. Include the space.

I tried it. Same problem when I click Tools>E-mail Accounts...

Also, Outlook doesn't have a send/receive button or menu choice when started
in safe mode. Is it supposed to do that?

Harry
 

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