Installation

J

Jac

I had to reformat my father's pc and have been
downloading all the software again.

I have downloaded Office 2002 again.
When launching Outlook -- I receive a message stating to
the fact: missing or unable to launchnet2phone32.dll
It state to reload using the help and I have tried all
this countless times.

I still get the message.

I even uninstalled to reinstall to have the same problem.

How do I get the message not to load or how do I get
this net2phone32.dll into the system?
Do I really need this???? or is it possible to get the
message to stop loading on launching outlook.

My father uses outlook for email only.

Help

Jac
 
P

Patrick Reed [MVP - Outlook]

Try starting Outlook in Safe mode by doing the following:

Close Outlook

Select Start | Run

Enter outlook.exe /Safe
(note the space between "exe" and "/Safe")

Select OK

Once Outlook opens, select Tools | Options | Other | Advanced | Add-in
Manager

Do you see any add-ins listed that mention Net2Phone CommCenter, PC2Phone,
or PC2Fax? If so, uncheck them and restart Outlook.
 

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