installer cleanup utility

D

DJ

Running Windows XP and had Office 2000 SR1. Don't use it so was removing from the system but apparently didn't do it right now I can't open it or get rid of it because of a file that is missing. getting this erro
Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be referenced for future update operations. If the files are missing you will not be able to apply Office updates. You may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support for assistance.
Contact support but don't see how to fix this problem with my version (later thatn 2.0) in windows XP. I have restored my system from before I deleted it but still not working. What do I do now? Thank
 
S

Susan Ramlet

Hi, DJ,

The Windows Installer Cleanup Utility has recently been updated for
Installer 2.x:

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.


DJ said:
Running Windows XP and had Office 2000 SR1. Don't use it so was removing
from the system but apparently didn't do it right now I can't open it or get
rid of it because of a file that is missing. getting this error
Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer. MSP files are stored on your computer after update installation
completes because they need to be referenced for future update operations.
If the files are missing you will not be able to apply Office updates. You
may also be unable to uninstall Office products as a result of the same
problem. Please contact Microsoft Product Support for assistance.
Contact support but don't see how to fix this problem with my version
(later thatn 2.0) in windows XP. I have restored my system from before I
deleted it but still not working. What do I do now? Thanks
 

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