R
RWallace
I have Outlook 2003 installed on several PC’s (WinXp & Vista). Several times
a large email (> 6Mb) with a large attachment has frozen the view window.
Initially, this problem occurs after clicking on the large email in the
inbox. This bombs the pst file and disables the Outlook program. When the
program is closed, the view pain, with blank email data, is still on the
desktop screen. Re-starting the computer clears the screen and all is OK
until Outlook is started again. After the initial occurrence, no click is
required, it just freezes.
Replacing the pst file with a backup copy from before the large email was
received fixes the problem. Using scanpst.exe on the bad file does not fix
the bad pst file.
I have searched this database & google, and not found anything that seems to
be the same problem.
I did find how to “Download only headers for items larger than†through the
Tools/Send/Receive……menu. I have set the limit to 2048 KB. This seems to work
OK, but I would like to better understand the underlying problem.
Can someone explain what is going on and what is the size limit for email?
a large email (> 6Mb) with a large attachment has frozen the view window.
Initially, this problem occurs after clicking on the large email in the
inbox. This bombs the pst file and disables the Outlook program. When the
program is closed, the view pain, with blank email data, is still on the
desktop screen. Re-starting the computer clears the screen and all is OK
until Outlook is started again. After the initial occurrence, no click is
required, it just freezes.
Replacing the pst file with a backup copy from before the large email was
received fixes the problem. Using scanpst.exe on the bad file does not fix
the bad pst file.
I have searched this database & google, and not found anything that seems to
be the same problem.
I did find how to “Download only headers for items larger than†through the
Tools/Send/Receive……menu. I have set the limit to 2048 KB. This seems to work
OK, but I would like to better understand the underlying problem.
Can someone explain what is going on and what is the size limit for email?