Not at all, Gary, there's nothing wrong with working within a standardized
framework and accepted procedures. Training in effective methodologies and
professional standards is part of the educational process of many
professions - accounting, law, medicine, surgery, forensics to name a few -
and I don't see project management as any different. The problem as I see
it arises when the project managment role is pushed down the organizational
heirarchy in such a way that it leads to a disconnect between the project
manager's responsiblities and his or her authority to make the decisions
required to achieve those goals. I've done classes, for example, for clients
in the health care industry where hospital ward clerks and charge nurses
were given the designation "project manager" and sent to classes in MS
Project. Yet they had absolutely no authority to determine or even the
ability to find out what tasks were required, what resources were deployed,
what timeframes were required or "nice to have" or even possible, no access
to cost data, fundamentally no real management role at all. "Project
management" was simply a clerk collecting information on what the resource's
bosses expected them to do and when they were expected to do it, and
tracking whether they did it. When a PM is handed a template of the
required project framework and told to use it without their having any input
into whether it should be applied in the instant project, their role is
headed in that same direction regardless of their title. The client's need
for a certain reporting interval, etc, can and IMO should be handled as part
of the project's reporting plan, the development of which is part of the
PM's role in during the project inception phase. Certainly the PM shouldn't
ignore the requirements of any of the stakeholders, but the plan shouldn't
be handed to him as a fait accompli with mandatory compliance either.
Determining the reporting requirements in consultation with senior
management, the clients, and other stakeholders and incorporating them into
the overall project strategic plan is so fundamental to the role of a
manager that it shouldn't be left to SOP. Guidelines yes, but templates,
no. As point man for the project, the PM is the one that should be
consulting directly with the client regarding their reporting needs and not
simply following a predefined procedure.
--
Steve House [MVP]
MS Project Trainer & Consultant
Visit
http://www.mvps.org/project/faqs.htm for the FAQs