Low Memory

[Glenn]

Hi, Im getting an error message I've never seen before. Whenever I try to
change the Office Assistant I keep on getting a Low Memory Error, only when I
try changing the Office Assistant. Here is what I dont get if I run Windows
Vista I get that error in Outlook only, but if I run WinXP Pro the error
doesnt show up. Can anyone help me on this issue?

Thanks......

 

[K. Orland]

Low memory or low virtual memory? If it's low virtual memory it could be your
page file size. Please clarify, thanks!

 

[Glenn]

Low memory. I've got 2GB of ram which I think is plenty.

 

[K. Orland]

More than enough, you're right. I would recommend you check your processes or
run a process monitor to see what's eating memory:

http://www.microsoft.com/technet/sysinternals/FileAndDisk/processmonitor.mspx

 

[Glenn]

Hi.

Thanks for your reply, I've reinstalled Windows Vista & Office 2003 and
using Outlook 2003 but I still get that same error I've checked the processes
& ran process montior. Anything else that can cause this error message?

Thanks......

 

[K. Orland]

What antivirus are you running? Some of them are resource hogs...

 

[K. Orland]

Have you checked your PST for errors? Do a search for ScanPST.exe and open
it, then follow the directions to find your PST file and scan it. You may
have to do this several times.
However that shouldn't cause a memory issue. I'm surprised that the process
monitor didn't show what was using up your memory, or even the task manager.

 

[Glenn]

Im running Norton Anti-Virus 2007. I've ran the ScanPST.exe and nothing came
up.

 

[K. Orland]

Nothing at all showed up in the task manager or process monitor to indicate
what was using memory?

Do you have Norton antivirus scanning incoming/outgoing mail? How often do
you poll for mail?

 

[Bartimaeus]

I've just done a clean install of Vista Home Premium, and the only app I've
installed so far is Works 2006. I see the same error when trying to view the
Office Assistant gallery - 'There is not enough memory available to complete
this operation'.
I am sure there IS enough memory so this is a bogus message. CPU usage is
4%, Physical Memory 39%; I have 2Gb of RAM.
Earlier I was advised that the Office Assistant required Agent 2.0 in order
to run, and I have downloaded and installed this.

 

[K. Orland]

Are you actually checking the processes that are running using the Task
Manager, Processes Tab ? Are you sorting them by Memory Usage to see what's
highest?

 

[Bartimaeus]

Processes:
MS Paint 37,236
Iexplore.exe 25,332
dwm.exe 17,296
sidebar.exe 15,280
explorer.exe 8,592
winword.exe 5,624


Performance tab:
Physical memory(Mb)
Total 2046
Cached 1665
Free 1

Yet I can start new applications