Meeting request tries to email Deleted user

[Raui]

We changed our Admin assistant for our CEO. However, when the other Admin
assistants send the CEO meeting requests, they get a bounced email saying
that the former AA no longer exists. This is true, we deleted her email and
user. There are no traces in the CEO's email setup of her account. So why
is it sending that to the other AA's? I do not get those emails when I try
sending a meeting request however so my feeling is that it is specific to
these machines somehow.

 

[Bob I]

Is the "deleted AA" still in the Delegates?

 

[Raui]

No the AA is not still in the delegates. Only the new AA is.

 

[Bob I]

Wait a minute! You said E-mail, you may want to look and see what the
"other AAs" have set up for their "distribution list".

 

[Raui]

We get an email notifying that the old AA no longer exists however it doesn't
happen when just emailing the person. It turns out we are also getting it
when doing a meeting request OR a resource reservation with another of the
upper management for the same old AA. But it only happens when including
these individuals so my thinking is that somewhere on their machine is cached
the information for this AA as a delegate. Only those who had her listed as
a delegate are throwing the notice that her email address doesn't exist.

 

[Bob I]

I have had that "caching" effect occur, and the "work around" was to
reset the particular information at/on each user that had the issue. For
instance "open other user", instead of clicking on the "name", resetting
it by "refinding" the name in the exchange listing and then it was
working properly again.