Microsoft KB295823

T

Tony Johnson

I get the error "this patch package could not be
opened ....." under 98SE but my Windows Installer is
V2.0.2600.2 and this KB article says the Windows Installer
Cleanup Utlity cannot be used with Windows Installer V2.0
or later.
How can I do the cleanup that seems to be required?
 
S

Susan Ramlet

Hi, Tony,

It's ugly, but here goes:

If you get the Windows Installer 2.0 SDK, you get MSIZAP2.0. This is what
you can run on WinXP machines AND other machines running Windows Installer
2.0.
It doesn't have a good UI, but a couple of folks have said it works great.

http://www.microsoft.com/msdownload/platformsdk/sdkupdate/

It's also available on your XP CD under

<drive>:\SUPPORT\TOOLS\support.cab

You'll need to extract it from the cab file. You can run msizap /? to get
the parameters for how it's used to remove Windows Installer data for
Office.

MsiZap needs to be run from DOS. Wherever you find MsiZap (the following is
from the Installer SDK), do the following:

C:\Program Files\Microsoft SDK\Bin>msizap t {Product ID}

Product ID mean the GUID. You might find it in a file in your TEMP
directory called something like "Office 2000 <edition>
Setup(####)_MsiExec.txt". If the TEMP directory is empty, you can find the
GUID using another method. Go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Click on the GUID folder numbers, and you should see a key called Display
Name. One of the folders will have MS Office as the display name, and the
folder number is your GUID. (You may also find it in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Registration\ )

Make sure you use the curly brackets when executing
msizap t {GUID}
You'll know it works when you see a stream of text fly up the screen.
 

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