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[John Leonard - Sage]

Why do I keep getting the error (see subject) with my Outlook 2003?

I have completed all of the downloads/updates and still get it?

 

[Roady [MVP]]

What error is logged to the Event Viewer?

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Roady [MVP]
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[John Leonard - Sage]

The subject of my message is the error that is shown

 

[Roady [MVP]]

Yes, that is the general error you see on the screen. There is a more
specific error code logged to your Event Viewer. Without that we can't help
you.

--
Roady [MVP]
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[John Leonard - Sage]

Thanks - I'll get the info to you ASAP. Do you want the details/dump?

 

[John Leonard - Sage]

here is more info - enough?

AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
ModName: dccmsp32.dll ModVer: 10.0.2000.929 ModStamp:39d4133c
fDebug: 0 Offset: 00005346

 

[Ken Slovak - [MVP - Outlook]]

That looks like a DLL associated with WinFax Pro (dccmsp32). Are you
running WinFax Pro? If so disable the Outlook integration and see if
that helps. There may also be an update for your version of WinFax
that might work better for you. If not you will have to keep WinFax's
Outlook integration disabled.

 

[John Leonard - Sage]

I am using the latest greatest WinFax Pro for XP version 10.3. Symantec
shipped it to me for XP compatibliity.??

I'll look at symantec, to see if they have addressed this issue.

Thanks