Microsoft Office Outlook has stopped working

C

Christopher

I am running Microsoft Office Professional Plus 2007 on Windows Vista
Business.
I recently installed 'Outlook Personal Folders Back-up' downloaded from the
MS Office web site.
Since the install, when I close Outlook the Back-up dialog appears
[correctly] and on clicking that, I get the error message "Microsoft Office
Outlook has stopped working" and the application closes with nothing having
been backed up.
I have run Office Diagnostics with a zero result.
The Event Log result is - Faulting application OUTLOOK.EXE, version
12.0.6316.5000, time stamp 0x4833a470, faulting module unknown, version
0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset
0xe802ba9f, process id 0x1570, application start time 0x01c929f7246f1b60.

HELP!

How would I uninstall Outlook Personal Folders Back-up ?
It does not appear in add/remove programs.

I am also running AVG 8.0 [3 user licence] but the problem only appears
after installing the back-up.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top