Microsoft Office Professional 2003 - Word

[Jman]

When I open two Word documents and toggle between both of them a few times
while modifying a document, they both close without any error messages and
all my changes are lost. Autosave is turn on. My operating system in Windows
XP.

I have uninstalled and reinstalled, ran all updates and the problem still
exists. Any advice would be helpful.

 

[Bob Buckland ?:-\)]

Hi Jman,

Word does not have a built in 'autosave' feature. It has an 'autorecover' feature that will pull back up a document in case of Word
crashing, but not when Word thinks it has closed normally, in those cases it deletes the copy.

You may have an add-in interfering with Word or a corrupted Word template. See if starting Word in Office safe mode (hold down ctrl
key when starting Word until prompted for safe mode use), gives the same result. Toggling between documents should not close them,
but if you're using the task bar and right click then click, you may be unintentionally selecting 'close' from that choice.

=======
When I open two Word documents and toggle between both of them a few times
while modifying a document, they both close without any error messages and
all my changes are lost. Autosave is turn on. My operating system in Windows
XP.

I have uninstalled and reinstalled, ran all updates and the problem still
exists. Any advice would be helpful. >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx

 

[Beth Melton]

Even though you aren't likely Handwriting Recognition, it sounds like
you have encountered a bug in the Handwriting Recognition services. I
encountered it myself some time ago and it took a month or two before
finding the solution. Even though it may not sound applicable, try the
following steps and see if your document stay open as expected:

- Open your Control Panel
- Open Regional and Language Settings (or Text Services for Windows
2000)
- Select the Language tab
- Click Details
- Remove Handwriting Recognition

For more information take a look at this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555169

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Jman]

Beth,

Your reply has found and fixed the problem! Bizzare!

Thanks!