Microsoft should improve copy protection.

G

Gerry Hickman

Hi Bob,
it may be required. This included my previously licensed copy of Office XP
Pro -- Upgrade version.

When I went to restore my copy of Office I was not able to do so because I
had failed to bring my copy of the qualifying upgrade product.

I think this is a fair point for a non-technical home user; they would
not expect this head-ache when re-installing a product they'd paid for.
Those of us who work in the industry and used to this kind of thing so
we take steps to ensure we never get caught out.
qualifying product. In my case, I had to purchase another copy of Office Pro
in order to get the capability I had already previously purchased. This was
both costly and a severe inconvenience.

While this is certainly good for Microsoft, I must tell you that there is a
downside as well. If there is ever a competing product

I tend to agree; I'd never consider buying Microsoft Office as a private
user ever again, not with the new activation scheme. My workplace
currently pays into a scheme that allows staff to use one copy on their
home PC, so I still run it at home, but after that's gone, I'll be using
OpenOffice.

http://www.openoffice.org/

For home users I've started to produce CD builds of Linux and Office;
all free, no more silly activation or unreasonable (and arguably illegal
outside the US) EULAs.
 
G

Gerry Hickman

Hi Bob,
it may be required. This included my previously licensed copy of Office XP
Pro -- Upgrade version.

When I went to restore my copy of Office I was not able to do so because I
had failed to bring my copy of the qualifying upgrade product.

I think this is a fair point for a non-technical home user; they would
not expect this head-ache when re-installing a product they'd paid for.
Those of us who work in the industry and used to this kind of thing so
we take steps to ensure we never get caught out.
qualifying product. In my case, I had to purchase another copy of Office Pro
in order to get the capability I had already previously purchased. This was
both costly and a severe inconvenience.

While this is certainly good for Microsoft, I must tell you that there is a
downside as well. If there is ever a competing product

I tend to agree; I'd never consider buying Microsoft Office as a private
user ever again, not with the new activation scheme. My workplace
currently pays into a scheme that allows staff to use one copy on their
home PC, so I still run it at home, but after that's gone, I'll be using
OpenOffice.

http://www.openoffice.org/

For home users I've started to produce CD builds of Linux and Office;
all free, no more silly activation or unreasonable (and arguably illegal
outside the US) EULAs.
 
G

Gerry Hickman

Hi Bob,
it may be required. This included my previously licensed copy of Office XP
Pro -- Upgrade version.

When I went to restore my copy of Office I was not able to do so because I
had failed to bring my copy of the qualifying upgrade product.

I think this is a fair point for a non-technical home user; they would
not expect this head-ache when re-installing a product they'd paid for.
Those of us who work in the industry and used to this kind of thing so
we take steps to ensure we never get caught out.
qualifying product. In my case, I had to purchase another copy of Office Pro
in order to get the capability I had already previously purchased. This was
both costly and a severe inconvenience.

While this is certainly good for Microsoft, I must tell you that there is a
downside as well. If there is ever a competing product

I tend to agree; I'd never consider buying Microsoft Office as a private
user ever again, not with the new activation scheme. My workplace
currently pays into a scheme that allows staff to use one copy on their
home PC, so I still run it at home, but after that's gone, I'll be using
OpenOffice.

http://www.openoffice.org/

For home users I've started to produce CD builds of Linux and Office;
all free, no more silly activation or unreasonable (and arguably illegal
outside the US) EULAs.
 
G

Gerry Hickman

Hi Bob,
it may be required. This included my previously licensed copy of Office XP
Pro -- Upgrade version.

When I went to restore my copy of Office I was not able to do so because I
had failed to bring my copy of the qualifying upgrade product.

I think this is a fair point for a non-technical home user; they would
not expect this head-ache when re-installing a product they'd paid for.
Those of us who work in the industry and used to this kind of thing so
we take steps to ensure we never get caught out.
qualifying product. In my case, I had to purchase another copy of Office Pro
in order to get the capability I had already previously purchased. This was
both costly and a severe inconvenience.

While this is certainly good for Microsoft, I must tell you that there is a
downside as well. If there is ever a competing product

I tend to agree; I'd never consider buying Microsoft Office as a private
user ever again, not with the new activation scheme. My workplace
currently pays into a scheme that allows staff to use one copy on their
home PC, so I still run it at home, but after that's gone, I'll be using
OpenOffice.

http://www.openoffice.org/

For home users I've started to produce CD builds of Linux and Office;
all free, no more silly activation or unreasonable (and arguably illegal
outside the US) EULAs.
 
G

Gerry Hickman

Hi Bob,
it may be required. This included my previously licensed copy of Office XP
Pro -- Upgrade version.

When I went to restore my copy of Office I was not able to do so because I
had failed to bring my copy of the qualifying upgrade product.

I think this is a fair point for a non-technical home user; they would
not expect this head-ache when re-installing a product they'd paid for.
Those of us who work in the industry and used to this kind of thing so
we take steps to ensure we never get caught out.
qualifying product. In my case, I had to purchase another copy of Office Pro
in order to get the capability I had already previously purchased. This was
both costly and a severe inconvenience.

While this is certainly good for Microsoft, I must tell you that there is a
downside as well. If there is ever a competing product

I tend to agree; I'd never consider buying Microsoft Office as a private
user ever again, not with the new activation scheme. My workplace
currently pays into a scheme that allows staff to use one copy on their
home PC, so I still run it at home, but after that's gone, I'll be using
OpenOffice.

http://www.openoffice.org/

For home users I've started to produce CD builds of Linux and Office;
all free, no more silly activation or unreasonable (and arguably illegal
outside the US) EULAs.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

It is more like 300 million or more are still using Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ANONYMOUS asked:

| Bob wrote:
||
|
|| Since I had previously licensed my copy of Office XP and was
|| installing it on the same system I had previously installed it on, I
|| would think that Microsoft should have some means to permit me to
|| reinstall it without the qualifying product. In my case, I had to
|| purchase another copy of Office Pro in order to get the capability I
|| had already previously purchased. This was both costly and a severe
|| inconvenience.
|
|
| In future you should seriously consider buying FULL RETAIL VERSIONS
| which requires no qualifying products and are generally very covenient
| to carry with you. Alternatively, you should consider getting a copy
| of Microsoft Works as well as your upgrade version of Office as WORKS
| is a qualifying product.
|
|
||
|| While this is certainly good for Microsoft, I must tell you that
|| there is a downside as well. If there is ever a competing product
|| that has reasonable compatibility with the functions provided by
|| Office, I will move to that competing product in a heart beat. To
|| me, this is just one more instance where Microsoft's business
|| practices alienate many of its customers. I am certain that you
|| must be aware that a significant percentage of your customers
|| probably have feelings similar to my own.
|
|
| There is a competing product out there and it is called OpenOffice.
| See this link:
|
| http://www.openoffice.org
|
| WordPerfect Office also claims to be 100% compatible with MSOffice.
| So you should explore this product as well.
|
| 100 million people are still using MS Office and so Microsoft must be
| doing something right.
 
M

Milly Staples [MVP - Outlook]

Have you ever tried installing an upgrade version of Acrobat, or any other
product? They ALL require a qualifying product.

Seems to me that when anyone has any self-produced problem, the first
instinct is to blame Microsoft. Not because Microsoft made you forget you
are using an upgrade product, but because they are Microsoft and it must be
their fault. After all, we didn't start getting global warming until
Microsoft was founded.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| Recently I had a very aggravating experience with your copy
| protection. I travel often. My current trip requires me to be away
| from home for another 2 months. During this time I found it
| necessary to use the restore disks provided by the manufacturer of my
| laptop system to restore my laptop to its original state. I briing
| these with me, along with the other software disks that I think I
| might require to thouroughly restore my system in cases where it may
| be required. This included my previously licensed copy of Office XP
| Pro -- Upgrade version.
|
| When I went to restore my copy of Office I was not able to do so
| because I had failed to bring my copy of the qualifying upgrade
| product. This occurred because I had forgotten that when I had
| originally installed it, I had a copy of the qualifying product. I
| attempted to get help from a Microsoft MVP on one of the newsgroups,
| and was told the only way to install my copy of the Office Upgrade
| version was if I had access to the qualifying product.
|
| Since I had previously licensed my copy of Office XP and was
| installing it on the same system I had previously installed it on, I
| would think that Microsoft should have some means to permit me to
| reinstall it without the qualifying product. In my case, I had to
| purchase another copy of Office Pro in order to get the capability I
| had already previously purchased. This was both costly and a severe
| inconvenience.
|
| While this is certainly good for Microsoft, I must tell you that
| there is a downside as well. If there is ever a competing product
| that has reasonable compatibility with the functions provided by
| Office, I will move to that competing product in a heart beat. To
| me, this is just one more instance where Microsoft's business
| practices alienate many of its customers. I am certain that you must
| be aware that a significant percentage of your customers probably
| have feelings similar to my own.
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...0a6e20929817&dg=microsoft.public.office.setup
 
M

Milly Staples [MVP - Outlook]

Have you ever tried installing an upgrade version of Acrobat, or any other
product? They ALL require a qualifying product.

Seems to me that when anyone has any self-produced problem, the first
instinct is to blame Microsoft. Not because Microsoft made you forget you
are using an upgrade product, but because they are Microsoft and it must be
their fault. After all, we didn't start getting global warming until
Microsoft was founded.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| Recently I had a very aggravating experience with your copy
| protection. I travel often. My current trip requires me to be away
| from home for another 2 months. During this time I found it
| necessary to use the restore disks provided by the manufacturer of my
| laptop system to restore my laptop to its original state. I briing
| these with me, along with the other software disks that I think I
| might require to thouroughly restore my system in cases where it may
| be required. This included my previously licensed copy of Office XP
| Pro -- Upgrade version.
|
| When I went to restore my copy of Office I was not able to do so
| because I had failed to bring my copy of the qualifying upgrade
| product. This occurred because I had forgotten that when I had
| originally installed it, I had a copy of the qualifying product. I
| attempted to get help from a Microsoft MVP on one of the newsgroups,
| and was told the only way to install my copy of the Office Upgrade
| version was if I had access to the qualifying product.
|
| Since I had previously licensed my copy of Office XP and was
| installing it on the same system I had previously installed it on, I
| would think that Microsoft should have some means to permit me to
| reinstall it without the qualifying product. In my case, I had to
| purchase another copy of Office Pro in order to get the capability I
| had already previously purchased. This was both costly and a severe
| inconvenience.
|
| While this is certainly good for Microsoft, I must tell you that
| there is a downside as well. If there is ever a competing product
| that has reasonable compatibility with the functions provided by
| Office, I will move to that competing product in a heart beat. To
| me, this is just one more instance where Microsoft's business
| practices alienate many of its customers. I am certain that you must
| be aware that a significant percentage of your customers probably
| have feelings similar to my own.
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...0a6e20929817&dg=microsoft.public.office.setup
 
M

Milly Staples [MVP - Outlook]

Have you ever tried installing an upgrade version of Acrobat, or any other
product? They ALL require a qualifying product.

Seems to me that when anyone has any self-produced problem, the first
instinct is to blame Microsoft. Not because Microsoft made you forget you
are using an upgrade product, but because they are Microsoft and it must be
their fault. After all, we didn't start getting global warming until
Microsoft was founded.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| Recently I had a very aggravating experience with your copy
| protection. I travel often. My current trip requires me to be away
| from home for another 2 months. During this time I found it
| necessary to use the restore disks provided by the manufacturer of my
| laptop system to restore my laptop to its original state. I briing
| these with me, along with the other software disks that I think I
| might require to thouroughly restore my system in cases where it may
| be required. This included my previously licensed copy of Office XP
| Pro -- Upgrade version.
|
| When I went to restore my copy of Office I was not able to do so
| because I had failed to bring my copy of the qualifying upgrade
| product. This occurred because I had forgotten that when I had
| originally installed it, I had a copy of the qualifying product. I
| attempted to get help from a Microsoft MVP on one of the newsgroups,
| and was told the only way to install my copy of the Office Upgrade
| version was if I had access to the qualifying product.
|
| Since I had previously licensed my copy of Office XP and was
| installing it on the same system I had previously installed it on, I
| would think that Microsoft should have some means to permit me to
| reinstall it without the qualifying product. In my case, I had to
| purchase another copy of Office Pro in order to get the capability I
| had already previously purchased. This was both costly and a severe
| inconvenience.
|
| While this is certainly good for Microsoft, I must tell you that
| there is a downside as well. If there is ever a competing product
| that has reasonable compatibility with the functions provided by
| Office, I will move to that competing product in a heart beat. To
| me, this is just one more instance where Microsoft's business
| practices alienate many of its customers. I am certain that you must
| be aware that a significant percentage of your customers probably
| have feelings similar to my own.
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...0a6e20929817&dg=microsoft.public.office.setup
 
M

Milly Staples [MVP - Outlook]

Have you ever tried installing an upgrade version of Acrobat, or any other
product? They ALL require a qualifying product.

Seems to me that when anyone has any self-produced problem, the first
instinct is to blame Microsoft. Not because Microsoft made you forget you
are using an upgrade product, but because they are Microsoft and it must be
their fault. After all, we didn't start getting global warming until
Microsoft was founded.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| Recently I had a very aggravating experience with your copy
| protection. I travel often. My current trip requires me to be away
| from home for another 2 months. During this time I found it
| necessary to use the restore disks provided by the manufacturer of my
| laptop system to restore my laptop to its original state. I briing
| these with me, along with the other software disks that I think I
| might require to thouroughly restore my system in cases where it may
| be required. This included my previously licensed copy of Office XP
| Pro -- Upgrade version.
|
| When I went to restore my copy of Office I was not able to do so
| because I had failed to bring my copy of the qualifying upgrade
| product. This occurred because I had forgotten that when I had
| originally installed it, I had a copy of the qualifying product. I
| attempted to get help from a Microsoft MVP on one of the newsgroups,
| and was told the only way to install my copy of the Office Upgrade
| version was if I had access to the qualifying product.
|
| Since I had previously licensed my copy of Office XP and was
| installing it on the same system I had previously installed it on, I
| would think that Microsoft should have some means to permit me to
| reinstall it without the qualifying product. In my case, I had to
| purchase another copy of Office Pro in order to get the capability I
| had already previously purchased. This was both costly and a severe
| inconvenience.
|
| While this is certainly good for Microsoft, I must tell you that
| there is a downside as well. If there is ever a competing product
| that has reasonable compatibility with the functions provided by
| Office, I will move to that competing product in a heart beat. To
| me, this is just one more instance where Microsoft's business
| practices alienate many of its customers. I am certain that you must
| be aware that a significant percentage of your customers probably
| have feelings similar to my own.
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...0a6e20929817&dg=microsoft.public.office.setup
 
M

Milly Staples [MVP - Outlook]

Have you ever tried installing an upgrade version of Acrobat, or any other
product? They ALL require a qualifying product.

Seems to me that when anyone has any self-produced problem, the first
instinct is to blame Microsoft. Not because Microsoft made you forget you
are using an upgrade product, but because they are Microsoft and it must be
their fault. After all, we didn't start getting global warming until
Microsoft was founded.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| Recently I had a very aggravating experience with your copy
| protection. I travel often. My current trip requires me to be away
| from home for another 2 months. During this time I found it
| necessary to use the restore disks provided by the manufacturer of my
| laptop system to restore my laptop to its original state. I briing
| these with me, along with the other software disks that I think I
| might require to thouroughly restore my system in cases where it may
| be required. This included my previously licensed copy of Office XP
| Pro -- Upgrade version.
|
| When I went to restore my copy of Office I was not able to do so
| because I had failed to bring my copy of the qualifying upgrade
| product. This occurred because I had forgotten that when I had
| originally installed it, I had a copy of the qualifying product. I
| attempted to get help from a Microsoft MVP on one of the newsgroups,
| and was told the only way to install my copy of the Office Upgrade
| version was if I had access to the qualifying product.
|
| Since I had previously licensed my copy of Office XP and was
| installing it on the same system I had previously installed it on, I
| would think that Microsoft should have some means to permit me to
| reinstall it without the qualifying product. In my case, I had to
| purchase another copy of Office Pro in order to get the capability I
| had already previously purchased. This was both costly and a severe
| inconvenience.
|
| While this is certainly good for Microsoft, I must tell you that
| there is a downside as well. If there is ever a competing product
| that has reasonable compatibility with the functions provided by
| Office, I will move to that competing product in a heart beat. To
| me, this is just one more instance where Microsoft's business
| practices alienate many of its customers. I am certain that you must
| be aware that a significant percentage of your customers probably
| have feelings similar to my own.
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...0a6e20929817&dg=microsoft.public.office.setup
 
M

Milly Staples [MVP - Outlook]

Have you ever tried installing an upgrade version of Acrobat, or any other
product? They ALL require a qualifying product.

Seems to me that when anyone has any self-produced problem, the first
instinct is to blame Microsoft. Not because Microsoft made you forget you
are using an upgrade product, but because they are Microsoft and it must be
their fault. After all, we didn't start getting global warming until
Microsoft was founded.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| Recently I had a very aggravating experience with your copy
| protection. I travel often. My current trip requires me to be away
| from home for another 2 months. During this time I found it
| necessary to use the restore disks provided by the manufacturer of my
| laptop system to restore my laptop to its original state. I briing
| these with me, along with the other software disks that I think I
| might require to thouroughly restore my system in cases where it may
| be required. This included my previously licensed copy of Office XP
| Pro -- Upgrade version.
|
| When I went to restore my copy of Office I was not able to do so
| because I had failed to bring my copy of the qualifying upgrade
| product. This occurred because I had forgotten that when I had
| originally installed it, I had a copy of the qualifying product. I
| attempted to get help from a Microsoft MVP on one of the newsgroups,
| and was told the only way to install my copy of the Office Upgrade
| version was if I had access to the qualifying product.
|
| Since I had previously licensed my copy of Office XP and was
| installing it on the same system I had previously installed it on, I
| would think that Microsoft should have some means to permit me to
| reinstall it without the qualifying product. In my case, I had to
| purchase another copy of Office Pro in order to get the capability I
| had already previously purchased. This was both costly and a severe
| inconvenience.
|
| While this is certainly good for Microsoft, I must tell you that
| there is a downside as well. If there is ever a competing product
| that has reasonable compatibility with the functions provided by
| Office, I will move to that competing product in a heart beat. To
| me, this is just one more instance where Microsoft's business
| practices alienate many of its customers. I am certain that you must
| be aware that a significant percentage of your customers probably
| have feelings similar to my own.
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...0a6e20929817&dg=microsoft.public.office.setup
 
M

Milly Staples [MVP - Outlook]

Have you ever tried installing an upgrade version of Acrobat, or any other
product? They ALL require a qualifying product.

Seems to me that when anyone has any self-produced problem, the first
instinct is to blame Microsoft. Not because Microsoft made you forget you
are using an upgrade product, but because they are Microsoft and it must be
their fault. After all, we didn't start getting global warming until
Microsoft was founded.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| Recently I had a very aggravating experience with your copy
| protection. I travel often. My current trip requires me to be away
| from home for another 2 months. During this time I found it
| necessary to use the restore disks provided by the manufacturer of my
| laptop system to restore my laptop to its original state. I briing
| these with me, along with the other software disks that I think I
| might require to thouroughly restore my system in cases where it may
| be required. This included my previously licensed copy of Office XP
| Pro -- Upgrade version.
|
| When I went to restore my copy of Office I was not able to do so
| because I had failed to bring my copy of the qualifying upgrade
| product. This occurred because I had forgotten that when I had
| originally installed it, I had a copy of the qualifying product. I
| attempted to get help from a Microsoft MVP on one of the newsgroups,
| and was told the only way to install my copy of the Office Upgrade
| version was if I had access to the qualifying product.
|
| Since I had previously licensed my copy of Office XP and was
| installing it on the same system I had previously installed it on, I
| would think that Microsoft should have some means to permit me to
| reinstall it without the qualifying product. In my case, I had to
| purchase another copy of Office Pro in order to get the capability I
| had already previously purchased. This was both costly and a severe
| inconvenience.
|
| While this is certainly good for Microsoft, I must tell you that
| there is a downside as well. If there is ever a competing product
| that has reasonable compatibility with the functions provided by
| Office, I will move to that competing product in a heart beat. To
| me, this is just one more instance where Microsoft's business
| practices alienate many of its customers. I am certain that you must
| be aware that a significant percentage of your customers probably
| have feelings similar to my own.
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...0a6e20929817&dg=microsoft.public.office.setup
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top