MS Outlook 2000 will not open

[madmaps]

MS Outlook 2000 will not open! I have reinstalled MS Outlook 2000 and will
still not open but get dialogue box come up with [ Outlook could not open the
file containing the folders used to send and receive e-mail messages, create
appointments and open the address book. Please select from the options ]

Create a new personal folders file

Open an existing personal folders file

but when I try to open any of these nothing happens.
thanks Andrew

 

[- Bobb -]

MS Outlook 2000 will not open! I have reinstalled MS Outlook 2000 and
will
still not open but get dialogue box come up with [ Outlook could not
open the
file containing the folders used to send and receive e-mail messages,
create
appointments and open the address book. Please select from the options ]

Create a new personal folders file

Open an existing personal folders file

but when I try to open any of these nothing happens.
thanks Andrew

To confirm: you CAN open Outlook - but your info is missing ?
How did problem start ? Just all of a sudden - won't open ?
Power outage ? Dropped laptop ? etc
Are you familiar with Outlook - setup ?
Exchange server ? Webmail ?
Can you locate / SEE your pst file ?
how big is it ? 2gb limit reached ?
Is there more than one pst ? All bad ?
(Trying to see if program setting or pst files bad )
Have you run scanpst.exe ?
( Make a backup of your PST file before running it).

Does THAT work/fail ?
If fails - what is error ?
http://support.microsoft.com/search/default.aspx?catalog=LCID=1033&query=2000+scanpst.exe+&mode=r

Report back here.