my product key is not working. if i enter.

G

govind

I brought a laptop HP windows Vista basic.Every time when I try to use
microsoft word,a message want me to type in the product key,I found it in the
back of the computer,but it said was wrong(I also tried many times).

Now I can not use microsoft word,this is crazy.
Please someone help me! what I have to do?
 
J

JoAnn Paules

That product key is for Windows, not Word. You need to call HP and ask them
where to find the right one.
 
C

Carey Frisch [MVP]

Computer manufacturers often install a trial version of Microsoft Office.
If you are getting a prompt to type in a Product Key when opening a Microsoft
Office program, it is likely the trial period is over and you'll need to purchase a
license (product key) for Microsoft Office.

The product key affixed to your computer is for Windows Vista (the operating system)
and not for Microsoft Office.

Please review the following:

How to determine whether you have a trial edition of a
2007 Office suite or program installed:
http://support.microsoft.com/kb/927920/en-us

How to convert a trial version of a 2007 Office
suite or program to a full retail perpetual license version:
http://support.microsoft.com/kb/927756/en-us

How to buy the 2007 Microsoft Office suites:
http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

I brought a laptop HP windows Vista basic.Every time when I try to use
microsoft word,a message want me to type in the product key,I found it in the
back of the computer,but it said was wrong(I also tried many times).

Now I can not use microsoft word,this is crazy.
Please someone help me! what I have to do?
 

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