Need Help accessing full Entourage database to reduce it's size

[ssmithpi]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

Would very much appreciate help! When I open Entourage I get a message that the database is full and I need to rebuild it. I have done both of the Rebuild options but it is still full. I don't know how to open the database in this identity to reduce it's size so I can use the program.

Thanks in advance!!!!
Steve Smith

 

[Diane Ross]

Would very much appreciate help! When I open Entourage I get a message that
the database is full and I need to rebuild it. I have done both of the Rebuild
options but it is still full. I don't know how to open the database in this
identity to reduce it's size so I can use the program.

Are you sure this is Entourage 2004? There is no limit in Entourage 2004 but
Entourage X did have a 4 GB limit (2GB unless you upgraded).

Rebuilding a damaged database that exceeded size limit

<http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_e
xceeded_size_limit.html>

In case the above link does not work:

<http://tinyurl.com/4s6qv3>

If you are unsuccessful, you can contact me off list. I have been very
successful in recovering Entourage X databases.

 

[William Smith [MVP]]

Would very much appreciate help! When I open Entourage I get a
message that the database is full and I need to rebuild it. I have
done both of the Rebuild options but it is still full. I don't know
how to open the database in this identity to reduce it's size so I
can use the program.

Hi Steve!

To the best of my knowledge, Entourage has no message that will alert
you that it's "full". It can't get full although your hard drive
certainly can.

Are you sure this isn't a message from your E-mail service provider
telling you that you're over your disk space quota?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

To the best of my knowledge, Entourage has no message that will alert
you that it's "full". It can't get full although your hard drive
certainly can.

Entourage X did give this warning IF you upgraded and were getting close to
the 4 GB limit. If not when it hit the 2GB limit there was no warning.

 

[William Smith [MVP]]

Entourage X did give this warning IF you upgraded and were getting close to
the 4 GB limit. If not when it hit the 2GB limit there was no warning.

You're picking apart my answer instead of taking it as a whole. ;-)

His message says he's using Entourage 2004. In that context a disk quota
message seems a reasonable suggestion to make.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

His message says he's using Entourage 2004. In that context a disk quota
message seems a reasonable suggestion to make.

He wouldn't be the first person to have the wrong info on version.